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windows 7 home premium product key not genuine RRS feed

  • Question

  • ive  done bios revision update with the WGA tool and did all the cmd prompt  and gave adminisrator full control and i know my product key went to my manufacture of the laptop and i even called customer and talk to them nothing has workeys. so what am i supposed to  now nothing has worked and the product key license still says not genuine can anyone help 
    Saturday, September 15, 2018 9:57 PM

All replies

  • Hi, 

    After some modification on Windows hardware or BIOS, the system will require to reactivate Windows with product key.

    Normally, if you are using retailed Windows 7 product key, we could ask for help from Microsoft activation center support or run "slui.exe 4" to get an activation phone number. 

    However, it seems that you are using OEM product key, so we recommend to ask for help from device manufacturer support. 

    Bests,


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    Monday, September 17, 2018 1:55 AM
    Moderator
  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    (for detail, please read the following Ninja Blog post - https://blogs.msdn.microsoft.com/forumninjas/the-good-mga-question-and-how-to-post-it/ )


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Proposed as answer by Noel D Paton Thursday, October 11, 2018 4:04 PM
    Sunday, September 23, 2018 11:05 AM