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Skype for Business - SfB Meeting Joining Outside Organization RRS feed

  • Question

  • When I join SfB meetings hosted by someone outside of my organization, I either get stuck at the "Starting Conference" screen for about 5 minutes before I enter the lobby, or I just stay at the "Starting Conference" screen indefinitely. 

    I can join via the Skype Web Client immediately with no issues.

    I didn't noticed this issue before and I recently just updated the latest SfB CU patch.    I see no errors on my Edge servers or Front End server to indicate a problem.  

    Tuesday, December 19, 2017 7:56 PM

All replies

  • Hi TheOriginalHB3,

    Is that the same issue with internal users?

    For this issue, please try the troubleshooting steps below:

    1.Use another computer test if there is the same issue.

    2.Try to delete user profile of SFB client : 

    %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\sip_UserName@Domain.com (SFB 2015)

    %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\sip_UserName@Domain.com (SFB 2016)

    3.If the issue persists, try to repair office.


    Regards,

    Alice Wang


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    • Proposed as answer by Alice-Wang Monday, December 25, 2017 9:43 AM
    Wednesday, December 20, 2017 2:15 AM