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New Portal Role unable to view search results RRS feed

  • Question

  • I've created a new Portal Role (Telecoms) to allow a set of users to view and edit a sub set (Desk owners) of the user accounts in FIM.  I've added the role to the list of portal roles in the FIM Portal, and I've added the MPR to grant them permission to view and edit certain attributes.  When I submit a search for all users it's coming back with the error: 

    An internal error occurred and your request cannot be processed. Please contact your system administrator.

    Should the members of this set (Telecoms) be able to use the search scope (All accounts) and only see the members of the subset (Desk owners) they have permission to see?  Or should they not see this option in the search dropdown as they can't see all of the accounts?

    Thanks...

    Wednesday, December 2, 2015 1:02 PM

All replies

  • This is like finding a needle in the haystack.

    I will answer the last part, because the first one can really be anything.  You have to look who has access to All accounts search scope in order to tell if your telecom people should see or not.

    My feeling is YES, they should, but I don't know your environment.


    Nosh Mernacaj, Identity Management Specialist

    Wednesday, December 2, 2015 7:39 PM