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MSVCR90.dll error causing program to crash RRS feed

  • Question

  • Hi all,

    I am having a problem when working in Premiere CS5 which causes it to crash. Looking in my event viewer, I see the issue is the file MSVCR90.dll. I have included the text from this below, as well as the link. Any help would be greatly appreciated.

     

    SS

     

    https://cid-b8b5a06569777398.office.live.com/richupload.aspx/MSVCR%20Error

     

    Log Name:      Application

    Source:        Application Error

    Date:          05/12/2010 1:58:38 AM

    Event ID:      1000

    Task Category: (100)

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Owner-PC

    Description:

    Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297

    Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0

    Exception code: 0xc0000417

    Fault offset: 0x0000000000054fc0

    Faulting process id: 0xf18

    Faulting application start time: 0x01cb94479d2ad0e5

    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe

    Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll

    Report Id: 15ce75e0-003d-11e0-b0a2-485b3914204f

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Application Error" />

        <EventID Qualifiers="0">1000</EventID>

        <Level>2</Level>

        <Task>100</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2010-12-05T06:58:38.000000000Z" />

        <EventRecordID>6595</EventRecordID>

        <Channel>Application</Channel>

        <Computer>Owner-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data>Adobe Premiere Pro.exe</Data>

        <Data>5.0.2.0</Data>

        <Data>4c731297</Data>

        <Data>MSVCR90.dll</Data>

        <Data>9.0.30729.4926</Data>

        <Data>4a1750b0</Data>

        <Data>c0000417</Data>

        <Data>0000000000054fc0</Data>

        <Data>f18</Data>

        <Data>01cb94479d2ad0e5</Data>

        <Data>C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe</Data>

        <Data>C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll</Data>

        <Data>15ce75e0-003d-11e0-b0a2-485b3914204f</Data>

      </EventData>

    </Event>

    Sunday, December 5, 2010 7:13 AM

Answers

  • Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297

    Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0

    Exception code: 0xc0000417

    //
    // MessageId: STATUS_INVALID_CRUNTIME_PARAMETER
    //
    // MessageText:
    //
    // An invalid parameter was passed to a C runtime function.
    //
    #define STATUS_INVALID_CRUNTIME_PARAMETER ((NTSTATUS)0xC0000417 L)


    Contact Adobe about this issue. this looks like a coding error.

    André

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Miya Yao Tuesday, December 7, 2010 8:43 AM
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Sunday, December 5, 2010 2:36 PM
  • contact them again.

    please download this reg file from my SkyDrive:

    http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/LocalDumps.reg

    and make a double click on the file to import it.

    When Premiere CS5 crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Zip this dmp file and send them to Adobe support. THEY can only see what happens there. We can't help you.

    André

    [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Wednesday, December 8, 2010 10:30 PM
  • You have to download my file and make a double click on it. Run Adobe Premiere Pro again and if it crashes the WER service generates a dump file (dmp) in the folder C:\Localdumps. Zip this dmp file and send it to the Adobe Support.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Thursday, December 9, 2010 10:04 PM

All replies

  • Faulting application name: Adobe Premiere Pro.exe, version: 5.0.2.0, time stamp: 0x4c731297

    Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1750b0

    Exception code: 0xc0000417

    //
    // MessageId: STATUS_INVALID_CRUNTIME_PARAMETER
    //
    // MessageText:
    //
    // An invalid parameter was passed to a C runtime function.
    //
    #define STATUS_INVALID_CRUNTIME_PARAMETER ((NTSTATUS)0xC0000417 L)


    Contact Adobe about this issue. this looks like a coding error.

    André

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Miya Yao Tuesday, December 7, 2010 8:43 AM
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Sunday, December 5, 2010 2:36 PM
  • OK, thanks Andre. Although, I'm not optimistic about that option. I haven't come across anyone else with this issue.
    Sunday, December 5, 2010 3:29 PM
  • Nobody has been able to solve this issue. Adobe's best answer was to go through this troubleshooting checklist, which basically asks you to dismantle your CPU. There's got to be a better way!

    http://premierepro.wikia.com/wiki/Troubleshooting

    Wednesday, December 8, 2010 6:06 PM
  • contact them again.

    please download this reg file from my SkyDrive:

    http://cid-128fc518635be2dc.office.live.com/self.aspx/.Public/MS%20Foren/Registry/LocalDumps.reg

    and make a double click on the file to import it.

    When Premiere CS5 crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Zip this dmp file and send them to Adobe support. THEY can only see what happens there. We can't help you.

    André

    [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Wednesday, December 8, 2010 10:30 PM
  • Hi Andre,

    Sorry, so I should sending the file that you had me download to Adobe? This is not from my computer. Or are you telling me to find this file on my computer? If so, could you tell me how to locate this file on my computer? I went to the directory you specified (C:\Localdumps) but this exact directory does not exist on my CPU. I would appreciate you telling me how to locate it. The instructions above are a bit confusing to me.

    Thanks.

    Thursday, December 9, 2010 6:10 PM
  • You have to download my file and make a double click on it. Run Adobe Premiere Pro again and if it crashes the WER service generates a dump file (dmp) in the folder C:\Localdumps. Zip this dmp file and send it to the Adobe Support.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Friday, December 10, 2010 7:35 AM
    Thursday, December 9, 2010 10:04 PM
  • Great - thanks Andre.
    Thursday, December 9, 2010 10:55 PM