IE10 scroll bar, drop down, and tick box icons gone mad RRS feed

  • Question

  • In my IE10 the following problems have suddenly appeared:-

    1) The arrows at top and bottom of V and H scroll bars have changed into hands. Clicking on them changes into a capital A with a circle over it.

    2) The arrow that normally appears at right end of a an unopened drop down list has also changed into a hand.

    3) Ticked boxes have a peculiar character in them instead of a tick.

    What is going on?

    Tuesday, July 9, 2013 8:15 PM

All replies

  • Hi,

    Have you tried to reset the internet explorer to test the result?

    Also test the issue in Clean Boot to see whether it could help.


    Vincent Wang
    TechNet Community Support

    Thursday, July 11, 2013 8:43 AM
  • Thanks. Yes I did try IE10 reset and also a clean boot. Sadly, neither fixed the problem.

    I have two Win 7 Pro 64bit PCs with IE10 and the other one, which I use less frequently but is equally up to date regarding Windows Update, is ok.

    Firefox and Chrome are ok. There is no other apparent problem on the PC where IE10 has this problem. F-Secure has not detected any malware.

    Is this a problem with IE10 accessing the wrong symbol font file or a corrupted one? Do we know what font file IE10 uses to display these arrows and ticks?

    Or could it be a problem with IE10 accessing the right symbol font file but using the wrong character encoding?

    Thursday, July 11, 2013 9:41 AM
  • I am having the exact same problem. Have you found a solution?


    Friday, August 30, 2013 8:12 PM
  • I'm not seeing this issue,

    Press the F12 key and verify Browser mode and Document mode.

    Right click your desktop and click on Personalize,

    See if there's a Unsaved/ Unnamed theme listed.

    You can use these free tools to see if they find anything,

    Manually Update them before running full scans,

    Try not to use your computer while the scans are running, (one at a time of course).



    This one is the longest up to 4 hours, the others are only about 45 minutes,


    Saturday, August 31, 2013 1:27 AM
  • In the end I used "Programs and Features/Turn Windows features on or off" to turn off IE10 and revert to IE9.
    Saturday, August 31, 2013 9:24 AM