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Blue screen after hardware change RRS feed

  • Question

  • Hello,

    I recently started working on my family friends desktop computer. He wanted to be able to project the video from his monitor to his tv for watching videos on the big screen and such. I installed a Nvidia gt 220 and every time we would full screen video the computer would go blank, without sound, and freeze. He is running Vista on 1GB of RAM and that is most likely the issue. Although, I then removed the video card to switch back to integrated graphics and now the machine blue screens before we can even get to the OS. I reinstalled the graphics card again thinking it was a driver issue, and still may be, and the computer still BS's. My teacher gave me some RAM to try that out since the machine is running Vista on 1GB of RAM, which is a whole separate issue.

    Any other thoughts and ideas?

    Much appreciated!


    Ethan Mulvaney - Strata IT Certified

    Tuesday, April 24, 2012 2:09 PM

All replies

  • Have you looked at any of the dumps generated? You can either follow my second link in my signature below or upload the files from c:\windows\minidump to skydrive,

    http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html
    Tuesday, April 24, 2012 2:22 PM
  • The BS literally shows for a split second and then the machine restarts. So, I can't even see the error codes or dumps.

    Ethan Mulvaney - Strata IT Certified

    Tuesday, April 24, 2012 2:35 PM
  • Locate the DMP file in the \Windows\Minidump folder, upload it to your Windows Live SkyDrive, make it publicly accessible and post the URL here.
    If you cannot find the DMP file, look in the Windows "System" log in the Event Viewer: the system usually writes a record in that log whenever a bugcheck occurs.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award

    Wednesday, April 25, 2012 6:45 PM
  • Firstly you need to get the error and post those details here.
     
    In Control Panel (and select Classic view in the left hand pane) choose
    Problem Reports and Solutions (type problem in Start's search box), go to
    Problem History, right click your error and choose Check For Solution. You
    may also right click and choose details for more info. Post those details
    here.
     
    In Control Panel (and select Classic view in the left hand pane) choose
    Administrative Tools then choose Reliability and Performance Monitor and
    choose MonitoringTools then Reliability Monitor (type Reliability in search
    on Start) . This list is a chart of software installs, uninstalls, Windows
    updates, and crashes by date (scroll left to see earlier dates). See if your
    crashes started happening after you installed or uninstalled something.
     
    The two causes of blue screens are faulty drivers or a hardware fault.
     
    Try these steps to rule out the hardware faults that Windows can detect.
     
    Type memory in Start's search box and choose Memory Diagnostic then Reboot.
    Run both Normal and Advanced. This will take a few minutes.
     
    In Computer right click your drives and choose Properties, then Tools tab,
    then click Check Now. Tick BOTH checkboxes then Start. Reboot. This will
    take overnight.
     
    After running chkdsk (which is what the above does) check for file
    corruption by clicking Start - All Programs - Accessories - Right click
    Command Prompt and choose Run As Administrator. Type
     
    sfc /scannow
     
     
     
    --
    ..
    --
    "EMulvaney06" wrote in message news:07bbc406-ecfb-4387-8dbe-47e7a386886f...
    > The BS literally shows for a split second and then the machine restarts.
    > So, I can't even see the error codes or dumps.
    > --------------------------------------------------------------------------------
    >
    > Ethan Mulvaney - Strata IT Certified
    >
     
     
    Saturday, April 28, 2012 12:00 AM