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Blue screen RRS feed

  • Question

  • Dear All

    I'm using an Nvidia GTX 460 as a display adapter, Recently I'm experiencing a very annoying issue which is summerized as follows

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 116
      BCP1: 8561B510
      BCP2: 941AF87A
      BCP3: C000009A
      BCP4: 00000004
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1

    Files that help describe the problem:
      C:\Windows\Minidump\112811-26410-01.dmp
      C:\Users\Bogga\AppData\Local\Temp\WER-40107-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've reffered to an Nvidia Group in facebook and they adviced me to check the Power supply, updater the display driver and if the aforementioned measures didn't work I even uninstalled my OS (windows 7 32bit) just in case if the problem is inhereted in the O.S. This problem occurs specifically whenever I start any video game just the first seconds after I commence playing any game, the monitor " goes to sleep'' and my CPU still in running condition but i do notice that both the CPU and the GPU fans rpm increases dramatically. I referred to the minidump files but i didn't come up with any thing. What is the solution for this annoying problem?

    i'M ATTACHING THE SKYDRIVE LINK FOR MY DUMP FILES FOR THOSE WHO ARE WILLING TO OFFER THEIR HELP..THANKS IN ADVANCE

    https://skydrive.live.com/#!/?cid=e331b6f018bb35db&sc=documents&uc=1&nl=1&id=E331B6F018BB35DB%21162

    • Edited by mtaha1982 Monday, November 28, 2011 12:18 PM
    Monday, November 28, 2011 7:22 AM

Answers

  • dunn 2010

    I've tried your approach, yet the problem still exists, now I can refer the problem cause to the power supply, could you please ask your dad what brand of power supply does he procure in his PC and how much watts does it generates?, mine generates 550 Watts and recommended for Nvidia GTX 460 is 450 watts and above. Also could a power supply wear out after long usage, meaning that it may fall short to supply all computer components because if that so, then it is definitely the power supply behind this problem


    mtaha1982

    Hello again,

    It will better to contact NVIDIA Technical Support for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    • Marked as answer by Miya Yao Tuesday, December 13, 2011 7:12 AM
    Sunday, December 4, 2011 1:34 AM

All replies

  • Hi,

     

    please get this file from your system and post it onto the board

     

      C:\Windows\Minidump\112811-26410-01.dmp

    thanks

    Monday, November 28, 2011 2:57 PM
  • Dunn2010

    What exactly do you mean by '' get this file from your system''...do you I should get rid of it???..kindly explain in details


    mtaha1982
    Monday, November 28, 2011 4:58 PM
  • If you want to take a look at my dump files you may refer to the following link:

    https://skydrive.live.com/#!/?cid=e331b6f018bb35db&sc=documents&uc=1&nl=1&id=E331B6F018BB35DB%21162


    mtaha1982
    Monday, November 28, 2011 5:01 PM
  • yes i needed the dump file, ill take a look tomorrow
    Monday, November 28, 2011 5:59 PM
  • Bug Check Code 0x116: http://msdn.microsoft.com/en-us/library/ff557263(v=VS.85).aspx

    This indicates that an attempt to reset the display driver and recover from a timeout failed.

    Please start by updating your graphic card driver and check again.

    If this does not help, consider contacting your graphic card manufacturer Technical Support.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Monday, November 28, 2011 9:11 PM
  • VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 85d03318, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 941c387a, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: c000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000004, Optional internal context dependent data.

    Debugging Details:
    ------------------


    FAULTING_IP:
    nvlddmkm+99b87a
    941c387a 55              push    ebp

    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

    BUGCHECK_STR:  0x116

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    STACK_TEXT: 
    af875cb0 942a3adb 00000116 85d03318 941c387a nt!KeBugCheckEx+0x1e
    WARNING: Stack unwind information not available. Following frames may be wrong.
    af875cd4 9429dc14 941c387a c000009a 00000004 dxgkrnl+0x8cadb
    af875d18 942a49cb 85d03318 8722b008 af875d3c dxgkrnl+0x86c14
    af875d28 942fd2c7 85d03318 8722b008 00000000 dxgkrnl+0x8d9cb
    af875d3c 94300573 8722b008 00000000 871f0b40 dxgmms1!VidSchiRecoverFromTDR+0x15
    af875d50 8322ed16 8722b008 8aaab0b6 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    af875d90 830d0159 943004f4 8722b008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    STACK_COMMAND:  .bugcheck ; kb

    FOLLOWUP_IP:
    nvlddmkm+99b87a
    941c387a 55              push    ebp

    SYMBOL_NAME:  nvlddmkm+99b87a

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: nvlddmkm

    IMAGE_NAME:  nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4e992973

    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

    BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys

    Followup: MachineOwner
    ---------

    Looks like its your graphics driver, boot to safe mode, roll it back to default. go to nvidea and get latest driver ( I know they have just released a new set of drivers to help play battlefield 3 and batman, my dad has gotten these drivers installed on his gtx 460 from nvidea and they work fine on his system)

    Tuesday, November 29, 2011 12:51 PM
  • dunn 2010

    I've tried your approach, yet the problem still exists, now I can refer the problem cause to the power supply, could you please ask your dad what brand of power supply does he procure in his PC and how much watts does it generates?, mine generates 550 Watts and recommended for Nvidia GTX 460 is 450 watts and above. Also could a power supply wear out after long usage, meaning that it may fall short to supply all computer components because if that so, then it is definitely the power supply behind this problem


    mtaha1982
    • Edited by mtaha1982 Friday, December 2, 2011 7:47 AM
    Friday, December 2, 2011 7:46 AM
  • dunn 2010

    I've tried your approach, yet the problem still exists, now I can refer the problem cause to the power supply, could you please ask your dad what brand of power supply does he procure in his PC and how much watts does it generates?, mine generates 550 Watts and recommended for Nvidia GTX 460 is 450 watts and above. Also could a power supply wear out after long usage, meaning that it may fall short to supply all computer components because if that so, then it is definitely the power supply behind this problem


    mtaha1982

    Hello again,

    It will better to contact NVIDIA Technical Support for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Miya Yao Tuesday, December 13, 2011 7:12 AM
    Sunday, December 4, 2011 1:34 AM