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Exchange Server Issues? Pretty Urgent. RRS feed

  • Question

  • This morning when I came into work and loaded up all of my programs, Outlook was working fine. Nothing out of the ordinary. Now I am getting a credentials request to sign in and when I do, nothing happens. It just gives me the error message of trying to connect.

    This is also happening on my co-workers computer. We have both tried to log into the Outlook Web App and I am being told my password is incorrect (Which it is not) and hers isn't doing anything, it just sits there.

    Any help would be amazing. I am not super techie, but if I am told what to do I can usually fix things. Out IT guy does not support Exchange, so we are pretty desperate. My boss has been unable to DL her emails she rec'd from the 3 day weekend and a lot of it is time sensitive.  :/

    Tuesday, May 31, 2016 7:09 PM

Answers

  • Hi Jennifer,

    open the exchange power shell

    then type the following commands and post the out put

    Get-ExchangeServer |fl name,serverrole,admin*

    above comdlet show ur exchange server details

    to check the services type below cmdlets

    Test-ServiceHealth

    this will shows us the list of running/stop services on the server


    • Marked as answer by David Wang_ Monday, June 6, 2016 4:47 AM
    Tuesday, May 31, 2016 8:25 PM

All replies

  • Hi,

    Can you check if all the exchange services are started on the server?

    Regards,

    Abhilash

    Tuesday, May 31, 2016 7:16 PM
  • How do I do that?
    Tuesday, May 31, 2016 7:30 PM
  • Which Exchange Version you are using? are all users are affected ?  

    sachin hodge

    Tuesday, May 31, 2016 7:40 PM
  • Yes, we all were. It randomly started working again a few minutes ago. I'm not sure which version it is, but we've had it less than a year.
    Tuesday, May 31, 2016 7:54 PM
  • Hi Jennifer,

    open the exchange power shell

    then type the following commands and post the out put

    Get-ExchangeServer |fl name,serverrole,admin*

    above comdlet show ur exchange server details

    to check the services type below cmdlets

    Test-ServiceHealth

    this will shows us the list of running/stop services on the server


    • Marked as answer by David Wang_ Monday, June 6, 2016 4:47 AM
    Tuesday, May 31, 2016 8:25 PM
  • if possible to you

    then try to reboot the exchange server.

    Tuesday, May 31, 2016 8:28 PM
  • Hi,

    Please take the following steps to check if all the related exchange services are running fine.

    On exchange server,click Start, double-click Administrative Tools, and then double-click Services.

    Please try to set the exchange services "started".

    If your issue is very urgent, you can find Microsoft support via the following link: https://support.microsoft.com/oas/default.aspx?Gprid=3208&st=1&wfxredirect=1&sd=gn

    Regards,

    David

    Wednesday, June 1, 2016 5:57 AM