Windows Back Up RRS feed

  • Question

  • I'm running Windows 7 Professional and have my back up scheduled to occur every Sunday evening. It backs files up, but always fails to complete without errors, referring to missing files. It also states in the Control Panel that the last back up was "never" despite running on every Sunday for the last two months. Have I a problem I need to address? 


    • Moved by Carey FrischMVP, Moderator Wednesday, May 4, 2011 8:50 PM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    Wednesday, May 4, 2011 8:21 PM


  • Hi,

    When setting up a file backup, there is a check box before "A image backup will be included". As image backup is a copy of the entired hard disk, please uncheck this box.

    Troubleshooting for backup issues involves several potential problem areas – file/disk integrity, software/driver conflicts, and backup-specific problems.
    Errors during backup are reported via the event logs and files in %windir%\logs\WindowsBackup.
    The primary useful log is the skipped files log, saved as:
    Backup Files 000-00-00 000000_error.log
    This file is removed at the end of the backup job if there were no skipped files or skipped volumes. You can paste the logs here. If it is too long, you can upload the collected files to SkyDrive, and let me know the URL by replying this thread. For detailed steps on how to upload files with SkyDrive, please refer to:
    The above Windows Live ID is ONLY for collecting troubleshooting information. Please do NOT send your questions to it. For any new questions, please post in the forums so that more MSFT, MVP and community members can help you.
    Meanwhile, to run command, open Start menu, input cmd in the Search box, right click on the cmd.exe and select “run as administrator”, If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Now you can type “sfc /scannow” in the command prompt and press Enter. This can check for and repair Windows system file integrity issues.
    In case this issue is caused due to software/driver conflicts,  boot the PC to Clean boot to eliminate non-Windows programs, which could contribute to issues creating a backup.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, May 6, 2011 9:09 AM