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My computer randomly reboots itself RRS feed

  • Question

  • My computer randomly reboots itself and gives me this error code. Can anyone tell me what this means?

    BCCode: 1000000a BCP1: 00008090 BCP2: 00000002 BCP3: 00000001
    BCP4: 804F88D8 OSVer: 5_1_2600 SP: 3_0 Product: 256_1

    (Also, somtimes individual programs will shut down randomly).

    Tuesday, August 30, 2011 4:05 PM

All replies

  • According to the Microsoft documentation, BCCode 1000000A is the same as BCCode 0x0000000A (IRQL_NOT_LESS_OR_EQUAL) and indicates that Microsoft Windows or a kernel-mode driver accessed (for writing, as indicated by the value of the third parameter) paged memory at DISPATCH_LEVEL or above.
    The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

    Inspect the Windows "System" log in the Event viewer to see if there's any record related to the problema you're currently experimenting.
    Download and run the program that you find at the following web address

    http://www.nirsoft.net/utils/blue_screen_view.html

    to gather informations from the dump files and understand the modules involved in the system crash; then, post more details here so we can try to understand what's going wrong and what you can do to solve this issue.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Tuesday, August 30, 2011 4:39 PM