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Error 19D02C0A-10000002 RRS feed

  • Question

  • I've upgraded my App-V client to version 4.5.0.1485 the App-V server is 4.1.1.302.  After the upgrade whenever I try to launch an application I get the following error code Error 19D02C0A-10000002.  Below is a portion of the log file.  Does anyone know how I can resolve this issue?

    [02/01/2010 10:23:04:593 SRVC INF] {tid=B24}
    ---- The Application Virtualization Client Service version 4.5.0.1485 has started ----


    [02/01/2010 10:23:45:663 SWAP WRN] {tid=694:usr=brucef}
    Could not load OSD file DefaultApp.osd


    [02/01/2010 10:23:45:912 AMGR INF] {tid=694:usr=brucef}
    The app manager could not create an application from 'DefaultApp.osd' (rc 0C404464-00000002).


    [02/01/2010 10:23:46:539 AMGR WRN] {tid=600}
    Attempting Transport Connection
    URL: rtsp://%SFT_SOFTGRIDSERVER%:554/Lawson.90/Lawson_90_2.sft
    Host: :0
    IPAddr: 0.0.0.0
    Error: 19D02C0A-10000002


    [02/01/2010 10:24:00:616 AMGR WRN] {tid=600}
    Attempting Transport Connection
    URL: rtsp://%SFT_SOFTGRIDSERVER%:554/Lawson.90/Lawson_90_2.sft
    Host: :0
    IPAddr: 0.0.0.0
    Error: 19D02C0A-10000002

    Thank you,
    Bruce

    Monday, February 1, 2010 9:06 PM

Answers

  • Hello,

    Go into system properties and check environment variables.

    I suppose you only have set this in either user or system variables. In anywho, set it in the other one. Reboot and try again.

    /Znack
    Tuesday, February 2, 2010 6:07 PM

All replies

  • Hello,

    %SFT_SOFTGRIDSERVER% should bre resolved to the actual server-name.

    Check that the environment variable is set.

    /Znack
    Monday, February 1, 2010 9:30 PM
  • The environment variable has been set.  It shows SFT_SOFTGRIDSERVER is yst-fs1.

    Thank you,

    Monday, February 1, 2010 9:38 PM
  • Hello,

    Not according to your app-v log.

    /Znack
    Monday, February 1, 2010 9:56 PM
  • Hello Znack,

    I do have the environment variable being set via Desktop Authority.  So in Environment Variables I see SFT_SOFTGRIDSERVER is set to yst-fs1.  However the APP-V 4.5 client isn't resolving the SFT_SOFTGRIDSERVER variable but our workstations with the older client doesn't have trouble resolving the variable.  Do you have any idea on how to correct this?

    Thank you,
    Bruce

    Tuesday, February 2, 2010 5:44 PM
  • Hello,

    Go into system properties and check environment variables.

    I suppose you only have set this in either user or system variables. In anywho, set it in the other one. Reboot and try again.

    /Znack
    Tuesday, February 2, 2010 6:07 PM
  • Since 4.5, App-V does not resolve a User Variable to specify the streaming location.

    Therefor, you have to set a SYSTEM variable.

    error 64-00000002 (Default.OSD) by the way indicates that you have not specified the full path to the Default application (but that'd be another thread)

    Falko
    Wednesday, February 3, 2010 11:08 AM
    Moderator
  • Thank you everyone.  Once I set the system variable the problem was resolved.

    Bruce,

    Tuesday, February 9, 2010 1:19 PM