locked
outlook for Mac RRS feed

  • Question

  • My outlook seems to have some issues. When I search, no items are returned. I also configured my account on other outlook windows, it works perfectly. So is there a problem with this Mac?
    Monday, May 20, 2019 7:02 PM

Answers

  • It could be due to Spotlight Search indexing is incomplete or still running


    Please  Run the OutlookSearchRepair utility. For more information about how to get and run the utility, go to the Mac Outlook Support Utilities blog on the Microsoft TechNet website.

    Also check this support page from Microsoft: https://support.microsoft.com/en-us/help/2741535/outlook-for-mac-search-returns-no-results-and-task-items-are-not-displ


    • Edited by Thuyavan Ganesan Monday, May 20, 2019 7:13 PM
    • Proposed as answer by Perry-Pan Tuesday, May 21, 2019 2:12 AM
    • Marked as answer by Eva111 Tuesday, May 21, 2019 8:06 PM
    Monday, May 20, 2019 7:12 PM
  • Hi Eva,

    What's the detailed version of Outlook for Mac and Mac OS?

    Have you checked Thuyavan's reply? Does it work for you?

    In addition, there was a known issue that search results in Outlook for Mac return limited or no results on Mac OS Mojave. Please check this official article to see whether this is the case for you. If yes, please upgrade to macOS Mojave 10.14.5 to test the results.

    If you have other concern, please feel free to post back.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by Eva111 Tuesday, May 21, 2019 8:06 PM
    Tuesday, May 21, 2019 2:12 AM

All replies

  • It could be due to Spotlight Search indexing is incomplete or still running


    Please  Run the OutlookSearchRepair utility. For more information about how to get and run the utility, go to the Mac Outlook Support Utilities blog on the Microsoft TechNet website.

    Also check this support page from Microsoft: https://support.microsoft.com/en-us/help/2741535/outlook-for-mac-search-returns-no-results-and-task-items-are-not-displ


    • Edited by Thuyavan Ganesan Monday, May 20, 2019 7:13 PM
    • Proposed as answer by Perry-Pan Tuesday, May 21, 2019 2:12 AM
    • Marked as answer by Eva111 Tuesday, May 21, 2019 8:06 PM
    Monday, May 20, 2019 7:12 PM
  • Hi Eva,

    What's the detailed version of Outlook for Mac and Mac OS?

    Have you checked Thuyavan's reply? Does it work for you?

    In addition, there was a known issue that search results in Outlook for Mac return limited or no results on Mac OS Mojave. Please check this official article to see whether this is the case for you. If yes, please upgrade to macOS Mojave 10.14.5 to test the results.

    If you have other concern, please feel free to post back.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by Eva111 Tuesday, May 21, 2019 8:06 PM
    Tuesday, May 21, 2019 2:12 AM