Slow client certificate prompt on IE - Windows 7, Windows 8 RRS feed

  • Question

  • Hi

    I would like to ask for help with client certificate authentication and IE. In our company we are using widely smart cards and client certificate authentication for intranet web sites. Everything worked fine until we have started upgrading Windows XP to newer Windows 7 and Windows 8.

    Users have started complaining about very slow certificate selection when web site is prompting for certificate - window containing certificates for selection (client certificates of current user) is appearing after about 30 seconds or even more. After selecting proper certificate user is entering PIN and web site shows fine.

    On Windows XP and IE window containing certificates appears immediately - on Windows 7 and Windows 8 after 30 seconds or more..Maybe the reason is because on current Windows user there are many certificates (20 or more) but it didn't matter on Windows XP.Please help, because my users never let me to upgrade their Windows XP and they will have good argument - on previous operating system everything worked smoothly - now I have to wait for ages..

    Thanks in advance


    Tuesday, January 21, 2014 9:20 PM

All replies

  • Hi,

    I'm having this issue on Windows XP... it happened after i installed updates, it could be related with some security improvement... 

    If someone knows the KB number of the update related with this issue i would be very grateful!

    Friday, March 14, 2014 12:08 PM