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Outlook 2007 crashes when using instant search RRS feed

  • Question

  • We have a problem that seems to be affecting some users.

    in Outlook 2007 they have attachable mailboxes to view the sent items of that mailbox. When they go to the sent items and try to search for an e-mail by subject or address or key word etc it crashes Outlook.

    Things I have tried:

    removing and re adding the attachable mailbox

    recreating the users profile

    reinstalling office 2007

    indexing the attachable mailbox

    none have worked.

    the OS is Windows XP SP3 using Outlook 2007 and MS Exchange 2003

    any help would be most appreciated.

    Thanks

     
    Tuesday, January 21, 2014 9:36 AM

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