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Windows 7 Blue Screen RRS feed

Answers

  • You have an hardware issue:

    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR - This bug check indicates that a fatal hardware error has occurred.

    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/1/2010 14:54:39
    Flags         : 0x00000000

    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a250b8
    Section       @ fffffa8006a25190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal

    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : TLB error
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x0000000000200f31
    Processor ID  : 0x0000000000000001

    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a25100
    Section       @ fffffa8006a25250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal

    Local APIC Id : 0x0000000000000001
    CPU Id        : 31 0f 20 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

    Proc. Info 0  @ fffffa8006a25250

    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a25148
    Section       @ fffffa8006a252d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal

    Error         : DTLBL2 _ERR (Proc 1 Bank 0)

    You have an issue with the TLB [1]. Are you using the latest BIOS? But it looks like the CPU is damaged.

    [1] http://en.wikipedia.org/wiki/Translation_lookaside_buffer


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Sunday, August 1, 2010 8:05 PM
    • Marked as answer by Leon Liu - MS Thursday, August 12, 2010 6:19 AM
    Sunday, August 1, 2010 8:05 PM

All replies

  • You have an hardware issue:

    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR - This bug check indicates that a fatal hardware error has occurred.

    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/1/2010 14:54:39
    Flags         : 0x00000000

    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a250b8
    Section       @ fffffa8006a25190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal

    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : TLB error
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x0000000000200f31
    Processor ID  : 0x0000000000000001

    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a25100
    Section       @ fffffa8006a25250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal

    Local APIC Id : 0x0000000000000001
    CPU Id        : 31 0f 20 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

    Proc. Info 0  @ fffffa8006a25250

    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006a25148
    Section       @ fffffa8006a252d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal

    Error         : DTLBL2 _ERR (Proc 1 Bank 0)

    You have an issue with the TLB [1]. Are you using the latest BIOS? But it looks like the CPU is damaged.

    [1] http://en.wikipedia.org/wiki/Translation_lookaside_buffer


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Sunday, August 1, 2010 8:05 PM
    • Marked as answer by Leon Liu - MS Thursday, August 12, 2010 6:19 AM
    Sunday, August 1, 2010 8:05 PM
  • So, are you saying the only thing to fix the problem, is to get a new hard drive? Or are their other options?
    Sunday, August 1, 2010 10:11 PM
  • Have you checked for a BIOS update that would improve compatibility with Windows 7?

    Monday, August 2, 2010 1:18 AM
  • Yes, I have checked, downloaded , and installed a new BIOS update. But my computer still crashes.
    Monday, August 2, 2010 10:44 AM
  • where have I told you something about a harddrive? Your CPU has an issue.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, August 2, 2010 10:56 AM
  • Can you provide some more info on the computer?:

    Start > type msinfo32 in the "Search programs and files" box and press "Enter" > File > Save > then save as an .nfo file

    Then make the resulting .nfo file available via Windows Live SkyDrive.

    Also. what computer do you have (make/model)?

    Monday, August 2, 2010 12:42 PM
  • I agree with Andre here, the problem is not in a hard drive, it is in
    the CPU. If you are still receiving the BSOD after updating to the
    latest bios, you will need to replace the CPU.
     

    -- Mike Burr
    Monday, August 2, 2010 6:36 PM
  • Monday, August 2, 2010 7:34 PM
  • Do you have warranty on your HP Pavilion dv6 Notebook? If yes, send it to HP.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, August 2, 2010 8:43 PM
  • Unfortunately the warranty expired about two weeks ago.  Is there anything else I can do?

    Thursday, August 12, 2010 10:42 AM
  • How did you install Windows 7?

    Was it a "clean install" or "over top" of a previous Windows installation?

     

    Thursday, August 12, 2010 2:55 PM