External mobile Sign In Issue RRS feed

  • Question

  • Dear Forun, I am hoping someone can shed some light on why our skype for business Mobility is not working both internal and external sign in. We are trying to get the mobility sign in but it alert "skype for business, We can't connect to the server. check your network connection. advanced option and try again'" and when I using Lync Connectivity Analyzer is show the error message

    Starting Lync server autodiscovery
    Please wait; this test may take several minutes to complete...
    Starting automatic discovery for secure (HTTPS) internal channel
    lyncdiscoverinternal.amkcambodia.com can't be resolved by the DNS server. Skipping internal discovery.
    Starting automatic discovery for secure (HTTPS) external channel
    Couldn't connect to URL https://amksbfe1.amkcambodia.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=amkcambodia.com?sipuri=skytest@amkcambodia.com (HTTP status code NotFound)

    Server discovery failed for secured external channel against https://lyncdiscover.amkcambodia.com/
    Starting automatic discovery for unsecure (HTTP) external channel
    An error occurred while sending the request.
    The underlying connection was closed: An unexpected error occurred on a receive.
    Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    For troubleshooting, try using a browser to open the server discovery URL http://lyncdiscover.amkcambodia.com/?sipuri=skytest@amkcambodia.com
    Server discovery failed for unsecured external channel against http://lyncdiscover.amkcambodia.com/
    Automatic discovery of the Lync server failed. Please verify the server requirements at http://go.microsoft.com/fwlink/?LinkId=278998 . Lync mobile apps do not require automatic discovery. You could enter the server FQDN manually and test connectivity again.

    Microsoft Lync Connectivity Analyzer cannot analyze deployment readiness until a discovery test has completed successfully.

    Thursday, May 18, 2017 9:39 AM

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