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8315 Error in Project Server 2013 RRS feed

  • Question

  • Hey all,

    My Project 2013 server just recently started throwing an 8315 error. Its details are:

    Machine 'NTPRJWEB2 (SharePoint - 80(_LM_W3SVC_1989583194_ROOT))' failed ping validation and has been unavailable since '6/18/2014 2:27:52 PM'.

    and:

    Machine 'NTPRJWEB1 (SharePoint - 80(_LM_W3SVC_1989583194_ROOT))' failed ping validation and has been unavailable since '6/18/2014 2:27:49 PM'.

    I have never had to deal with this error before. Can some one advise me what I need to do to resolve this?

    Thanks,

    Jonathan

    Wednesday, June 18, 2014 7:57 PM

All replies

  • Hi Jonathan,

    Are you having RTM version of SharePoint 2013? 8315, 8316, 8317, 8318 are known issues related to Request management service in RTM build of SharePoint 2013. These issues should go off once you upgrade to the latest SP/CU.


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Thursday, June 19, 2014 1:17 PM
    Moderator
  • I am on the current SP, but not the current CU. I have read that if you are on the current SP that the 83XX issues should go away. Will installing the current CU's fix that aw well?

    Thanks,

    Jonathan

    Thursday, June 19, 2014 2:18 PM
  • You should always try to be on the most up-to-date patch level, including CU. Evenif it won't 100% sure fix your issue, it fixes many other issues. Then if you need to open a ticket with Microsoft for this issue, you'll anyway need to be upgraded to the last patch level.

    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Thursday, June 19, 2014 2:44 PM
    Moderator
  • Thanks for your advice. At this point I have a ticket open with Microsoft and they are looking into it. I plan to post what they find to help anyone else that has this issue.
    Wednesday, June 25, 2014 2:23 PM
  • After you apply patches, be sure to run the SharePoint Product Configuration Wizard to apply these changes to your farm.

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Thursday, June 26, 2014 1:35 AM
    Moderator