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WUA 7.6.7600.320 issues on Windows 7 with SCCM2012 SUP server 2012 RRS feed

  • General discussion

  • Is anyone else experiencing problems with the new WUA 7.6.7600.320 not communicating to the SCCM2012 SUP server?  I was looking over the forums, but still not able to resolve my issue:

    http://social.technet.microsoft.com/Forums/windowsserver/en-US/a315d1b7-8108-412e-9dbc-b112ebbdd4fe/update-wua-on-windows-7-sp1-clients-to-767600320?forum=winserverwsus

    http://www.windows-noob.com/forums/index.php?/topic/10968-wsus-kb2938066-and-its-effect-in-the-environment/?hl=7.6.7600.320

    http://social.technet.microsoft.com/Forums/windowsserver/en-US/a006e173-2113-41c7-b119-cd1610414fe0/wsus-30-sp2-troubles-after-installing-kb2938066-0xc000000d?forum=winserverwsus 

    Here is my scenario:  

    Background

    3 servers, all running Server2012( ss1 = SCCM2012 R2 CU2 SiteServer ; wsus/sup = Sccm2012 SUP ; epp = System Center Endpoint Protection) Computers receive a GPO that does 2 things. 1. GPO puts the ccmsetup command line in the registry location HKLM\Software\Policies\Microsoft\ccmsetup

    2. GPO puts the wsus server information in the registry location HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate

     The wsus server web address is https://wsusServerURL:8531

    Computers running WUA 7.6.7600.256 communicate fine with the SUP

    Computers running WUA 7.6.7600.320 cannot communicate with the SUP

    Issue is: When a computer has the WUA client version 7.6.7600.320 the computer cannot communicate with the wsus server.  It can communicate with Microsoft Update website but that is not what I need.

    The error message that occurs is "Windows Update encountered an unknown error" Code 80072EFE ​

    I am able to easily replicate this issue just by installing/uninstalling the 7.6.7600.320 WUA via the standalone/or Microsoft Updates website.  

    I have loaded KB2937636 to the server2012 wsus/sup but that still did not fix the communication issue.  I have since removed the KB2937636 from the 2012 server, because when the KB2937636 is installed on the sup server once the 7.6.7600.256 computers communicate with the server the WUA 7.6.7600.320 gets installed on the clients and then they stop communicating.  Very Frustrating!

    Please any help would be greatly appreciated.  

    Thanks

    ~ZbWinMan

    I have attached my WindowsUpdate.log file.  When I used CMTrace.exe you can clearly see that the computer talks fine at the beginning, then I installed WUA 7.6.7600.320 and All Communication breaks, then I uninstall to get back to 7.6.7600.256 and communication works again.

    NOTE: WindowsUpdate.log

    Color Text = works on 7.6.7600.256

    Color Text = Install 7.6.7600.320 and breaks communication

    Color Text = Uninstall 7.6.7600.320 back to 7.6.7600.256 and communication works again on 7.6.7600.256

    2014-10-03 00:09:28:491 348  974AU AU received policy change subscription event

    2014-10-03 09:47:42:978 348  974AU AU setting next sqm report timeout to 2014-10-04 14:47:42

    2014-10-03 10:52:15:593 348  974AU ## START ##  AU: Search for updates

    2014-10-03 10:52:15:594 348  974AU <<## SUBMITTED ## AU: Search for updates [CallId = {D53E4C3B-12BA-4892-A0CD-EF073EF4B1A1}]

    2014-10-03 10:52:15:595 348  110c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 10:52:15:595 348  110c Agent* Online = Yes; Ignore download priority = No

    2014-10-03 10:52:15:595 348  110c Agent* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2014-10-03 10:52:15:595 348  110c Agent* ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

    2014-10-03 10:52:15:595 348  110c Agent* Search Scope = {Machine}

    2014-10-03 10:52:15:775 348  110c Setup Checking for agent SelfUpdate

    2014-10-03 10:52:15:795 348  110c Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256

    2014-10-03 10:52:15:805 348  110c Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wuident.cab:

    2014-10-03 10:52:15:938 348  110c Misc Microsoft signed: Yes

    2014-10-03 10:52:16:223 348  110c Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wuident.cab:

    2014-10-03 10:52:16:238 348  110c Misc Microsoft signed: Yes

    2014-10-03 10:52:16:342 348  110c Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:

    2014-10-03 10:52:16:406 348  110c Misc Microsoft signed: Yes

    2014-10-03 10:52:16:409 348  110c Misc Validating signature for C:\windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:

    2014-10-03 10:52:16:419 348  110c Misc Microsoft signed: Yes

    2014-10-03 10:52:16:667 348  110c Setup Determining whether a new setup handler needs to be downloaded

    2014-10-03 10:52:16:685 348  110c Setup SelfUpdate handler update required: Current version: 7.6.7600.320, required version: 7.6.7600.256

    2014-10-03 10:52:16:699 348  110c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"

    2014-10-03 10:52:18:100 348  110c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.

    2014-10-03 10:52:18:100 348  110c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"

    2014-10-03 10:52:18:185 348  110c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.

    2014-10-03 10:52:18:185 348  110c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"

    2014-10-03 10:52:18:270 348  110c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.

    2014-10-03 10:52:18:271 348  110c Setup SelfUpdate check completed.  SelfUpdate is NOT required.

    2014-10-03 10:52:44:416 348  110c PT  PT: Synchronizing server updates 

    2014-10-03 10:52:44:419 348  110c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://MYsupServer:8531/ClientWebService/client.asmx

    2014-10-03 10:52:44:718 348  110c PT  WARNING: Cached cookie has expired or new PID is available

    2014-10-03 10:52:44:725 348  110c PT  Initializing simple targeting cookie, clientId = 69b19ce5-7e10-43f6-a9bb-2a22b15bb822, target group = , DNS name = COMPUTERNAME

    2014-10-03 10:52:44:725 348  110c PT Server URL = https://MYsupServer:8531/SimpleAuthWebService/SimpleAuth.asmx

    2014-10-03 10:52:58:363 348  110c Agent WARNING: Failed to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013

    2014-10-03 10:53:03:705 348  110c PT  PT: Synchronizing extended update info 

    2014-10-03 10:53:03:706 348  110c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://MYsupServer:8531/ClientWebService/client.asmx

    2014-10-03 10:53:13:312 348  110c Agent* Found 0 updates and 80 categories in search; evaluated appl. rules of 2429 out of 3873 deployed entities

    2014-10-03 10:53:13:467 348  110c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 10:53:13:613 348  1ea8AU >>##  RESUMED  ## AU: Search for updates [CallId = {D53E4C3B-12BA-4892-A0CD-EF073EF4B1A1}]

    2014-10-03 10:53:13:613 348  1ea8AU# 0 updates detected

    2014-10-03 10:53:13:614 348  1ea8AU ##  END  ##  AU: Search for updates [CallId = {D53E4C3B-12BA-4892-A0CD-EF073EF4B1A1}]

    2014-10-03 10:53:13:637 348  1ea8AU Successfully wrote event for AU health state:0

    2014-10-03 10:53:13:637 348  1ea8AU Featured notifications is disabled.

    2014-10-03 10:53:13:637 348  1ea8AU AU setting next detection timeout to 2014-10-04 10:17:32

    2014-10-03 10:53:13:638 348  1ea8AU Setting AU scheduled install time to 2014-10-03 17:00:00

    2014-10-03 10:53:13:638 348  1ea8AU Successfully wrote event for AU health state:0

    2014-10-03 10:53:13:672 348  1ea8AU Successfully wrote event for AU health state:0

    2014-10-03 10:53:18:455 348  110c Report  REPORT EVENT: {10621242-BF42-4624-8435-2867D7F3B4B3} 2014-10-03 10:53:13:385-0500  1  147101{00000000-0000-0000-0000-000000000000}  0  0 AutomaticUpdates Success Software SynchronizationWindows Update Client successfully detected 0 updates.

    2014-10-03 10:53:18:455 348  110c Report  REPORT EVENT: {A3E7F842-FF27-455D-ABE6-3032507F1029} 2014-10-03 10:53:13:466-0500  1  156101{00000000-0000-0000-0000-000000000000}  0  0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.

    2014-10-03 10:53:18:455 348  110c Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 12:00:09:779 348  974AU Forced install timer expired for scheduled install

    2014-10-03 12:00:09:779 348  974AU UpdateDownloadProperties: 0 download(s) are still in progress.

    2014-10-03 12:00:09:779 348  974AU Setting AU scheduled install time to 2014-10-04 17:00:00

    2014-10-03 12:00:09:789 348  974AU Successfully wrote event for AU health state:0

    2014-10-03 12:00:14:789 348  1c80 Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 12:35:13:963 348  974AU AU received policy change subscription event

    2014-10-03 13:33:36:427 3660 1bb0Misc Logging initialized (build: 7.6.7600.320, tz: -0500) 

    2014-10-03 13:33:36:427 3660 1bb0Misc= Process: C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\wusetup.exe

    2014-10-03 13:33:36:427 3660 1bb0Setup Windows Update Client standalone setup : resource dll path is C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\en\wusetup.exe.mui

    2014-10-03 13:33:36:427 3660 1bb0Setup Windows Update Agent Client Setup succeeded installing product root.

    2014-10-03 13:33:36:427 3660 1bb0Setup Evaluating CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Core-TopLevel.cab"

    2014-10-03 13:33:38:158 3660 1bb0Setup Package will be installed

    2014-10-03 13:33:38:158 3660 1bb0Setup Evaluating CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-ActiveX.cab"

    2014-10-03 13:33:38:626 3660 1bb0Setup Package will be installed

    2014-10-03 13:33:38:626 3660 1bb0Setup Evaluating CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Aux-TopLevel.cab"

    2014-10-03 13:33:38:767 3660 1bb0Setup Package will be installed

    2014-10-03 13:33:38:969 348  974AU AU: Uninitializing Automatic Updates 

    2014-10-03 13:33:39:110 348  974Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:33:39:578 348  974Setup Service shutting down while setup is in progress.  Attempting to unload core client binaries

    2014-10-03 13:33:39:578 348  974Setup Attempting to close open Windows Update explorer windows

    2014-10-03 13:33:40:951 348  974Setup Attempting to unload unused libraries from svchost

    2014-10-03 13:33:44:585 348  974Setup Attempting to unload binaries from event log service

    2014-10-03 13:33:44:695 348  974Service **  END  **  Service: Service exit [Exit code = 0x240001]

    2014-10-03 13:33:44:991 3660 1bb0Setup Installing CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Core-TopLevel.cab"

    2014-10-03 13:34:21:529 3660 1bb0Setup Install of setup package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Core-TopLevel.cab" succeeded

    2014-10-03 13:34:21:529 3660 1bb0Setup Installing CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-ActiveX.cab"

    2014-10-03 13:34:28:097 3660 1bb0Setup Install of setup package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-ActiveX.cab" succeeded

    2014-10-03 13:34:28:097 3660 1bb0Setup Installing CBS package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Aux-TopLevel.cab"

    2014-10-03 13:34:42:761 3660 1bb0Setup Install of setup package "C:\Users\zbWinMan\Desktop\WSUS-fix\wua-win7sp1-x64\WUClient-SelfUpdate-Aux-TopLevel.cab" succeeded and requires reboot

    2014-10-03 13:34:42:792 348  1ce4 Misc Logging initialized (build: 7.6.7600.320, tz: -0500) 

    2014-10-03 13:34:42:792 348  1ce4 Misc= Process: C:\windows\system32\svchost.exe

    2014-10-03 13:34:42:792 348  1ce4 Misc= Module: c:\windows\system32\wuaueng.dll

    2014-10-03 13:34:42:792 348  1ce4 Service ** START **  Service: Service startup

    2014-10-03 13:34:42:808 348  1ce4 Agent* WU client version 7.6.7600.320

    2014-10-03 13:34:42:808 348  1ce4 Agent* Base directory: C:\windows\SoftwareDistribution

    2014-10-03 13:34:42:808 348  1ce4 Agent* Access type: No proxy

    2014-10-03 13:34:42:823 348  1ce4 Agent* Network state: Connected

    2014-10-03 13:34:46:879 3660 1bb0Setup wusetup has finished.  Exit code is bc2. Reboot is  needed

    2014-10-03 13:35:27:985 348  1ce4 Report  CWERReporter::Init succeeded

    2014-10-03 13:35:27:985 348  1ce4 Agent Agent: Initializing Windows Update Agent 

    2014-10-03 13:35:27:985 348  1ce4 Agent* Prerequisite roots succeeded.

    2014-10-03 13:35:27:985 348  1ce4 Agent Agent: Initializing global settings cache 

    2014-10-03 13:35:27:985 348  1ce4 Agent* WSUS server: https://MYsupServer:8531

    2014-10-03 13:35:27:985 348  1ce4 Agent* WSUS status server: https://MYsupServer:8531

    2014-10-03 13:35:28:001 348  1ce4 Agent* Target group: (Unassigned Computers)

    2014-10-03 13:35:28:001 348  1ce4 Agent* Windows Update access disabled: No

    2014-10-03 13:35:28:032 348  1ce4 DnldMgr  Download manager restoring 0 downloads

    2014-10-03 13:35:28:250 348  1ce4 AU AU: Initializing Automatic Updates 

    2014-10-03 13:35:28:250 348  1ce4 AU# WSUS server: https://MYsupServer:8531

    2014-10-03 13:35:28:250 348  1ce4 AU# Detection frequency: 22

    2014-10-03 13:35:28:250 348  1ce4 AU# Approval type: Scheduled (Policy)

    2014-10-03 13:35:28:250 348  1ce4 AU# Scheduled install day/time: Every day at 12:00

    2014-10-03 13:35:28:250 348  1ce4 AU# Auto-install minor updates: Yes (User preference)

    2014-10-03 13:35:28:250 348  1ce4 AU# Will interact with non-admins (Non-admins are elevated (User preference))

    2014-10-03 13:35:28:250 348  1ce4 AU Setting AU scheduled install time to 2014-10-04 17:00:00

    2014-10-03 13:35:28:828 348  1ce4 Report  Report: Initializing static reporting data 

    2014-10-03 13:35:28:828 348  1ce4 Report * OS Version = 6.1.7601.1.0.65792

    2014-10-03 13:35:28:828 348  1ce4 Report * OS Product Type = 0x00000004

    2014-10-03 13:35:28:874 348  1ce4 Report * Computer Brand = Dell Inc.

    2014-10-03 13:35:28:874 348  1ce4 Report * Computer Model = OptiPlex 755 

    2014-10-03 13:35:28:874 348  1ce4 Report * Bios Revision = A19

    2014-10-03 13:35:28:874 348  1ce4 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A19

    2014-10-03 13:35:28:874 348  1ce4 Report * Bios Release Date = 2011-05-31T00:00:00

    2014-10-03 13:35:28:874 348  1ce4 Report * Locale ID = 1033

    2014-10-03 13:35:28:906 348  1ce4 AU Successfully wrote event for AU health state:0

    2014-10-03 13:35:28:906 348  1ce4 AU Initializing featured updates

    2014-10-03 13:35:28:906 348  1ce4 AU Found 0 cached featured updates

    2014-10-03 13:35:28:906 348  1ce4 AU Successfully wrote event for AU health state:0

    2014-10-03 13:35:28:906 348  1ce4 AU Successfully wrote event for AU health state:0

    2014-10-03 13:35:28:906 348  1ce4 AU AU finished delayed initialization

    2014-10-03 13:35:28:906 348  1ce4 AU ## START ##  AU: Search for updates

    2014-10-03 13:35:28:906 348  1ce4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {BF7CD224-7FFD-4488-80E9-75E19E1B09B0}]

    2014-10-03 13:35:28:906 348  f48 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:35:28:906 348  f48 Agent* Online = No; Ignore download priority = No

    2014-10-03 13:35:28:906 348  f48 Agent* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2014-10-03 13:35:28:906 348  f48 Agent* ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

    2014-10-03 13:35:28:906 348  f48 Agent* Search Scope = {Machine}

    2014-10-03 13:35:52:087 348  f48 Agent* Found 0 updates and 80 categories in search; evaluated appl. rules of 241 out of 3873 deployed entities

    2014-10-03 13:35:52:212 348  f48 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:35:52:274 348  1764 AU >>##  RESUMED  ## AU: Search for updates [CallId = {BF7CD224-7FFD-4488-80E9-75E19E1B09B0}]

    2014-10-03 13:35:52:274 348  1764 AU# 0 updates detected

    2014-10-03 13:35:52:274 348  1764 AU ##  END  ##  AU: Search for updates [CallId = {BF7CD224-7FFD-4488-80E9-75E19E1B09B0}]

    2014-10-03 13:35:52:274 348  1764 AU Featured notifications is disabled.

    2014-10-03 13:35:52:274 348  1764 AU Setting AU scheduled install time to 2014-10-04 17:00:00

    2014-10-03 13:35:52:274 348  1764 AU Successfully wrote event for AU health state:0

    2014-10-03 13:35:52:274 348  1764 AU Successfully wrote event for AU health state:0

    2014-10-03 13:35:52:306 348  f48 Report  REPORT EVENT: {31104A95-9850-454E-8AB8-B4F46423232E} 2014-10-03 13:35:28:906-0500  1  202102{00000000-0000-0000-0000-000000000000}  0  0 AutomaticUpdates Success Content Install  Reboot completed.

    2014-10-03 13:35:52:430 348  f48 Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:35:57:282 348  f48 Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:36:31:898 348  1ce4 Shutdwn  user declined update at shutdown

    2014-10-03 13:36:31:898 348  1ce4 AU Successfully wrote event for AU health state:0

    2014-10-03 13:36:31:914 348  1ce4 AU AU initiates service shutdown

    2014-10-03 13:36:31:914 348  1ce4 AU AU: Uninitializing Automatic Updates 

    2014-10-03 13:36:31:945 348  1ce4 Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:36:32:148 348  1ce4 Service **  END  **  Service: Service exit [Exit code = 0x240001]

    2014-10-03 13:41:35:819 348  1198 Misc Logging initialized (build: 7.6.7600.320, tz: -0500) 

    2014-10-03 13:41:35:850 348  1198 Misc= Process: C:\windows\system32\svchost.exe

    2014-10-03 13:41:35:882 348  1198 Misc= Module: c:\windows\system32\wuaueng.dll

    2014-10-03 13:41:35:913 348  1198 Service ** START **  Service: Service startup

    2014-10-03 13:41:39:110 348  1198 Agent* WU client version 7.6.7600.320

    2014-10-03 13:41:39:625 348  1198 Agent* Base directory: C:\windows\SoftwareDistribution

    2014-10-03 13:41:39:874 348  1198 Agent* Access type: No proxy

    2014-10-03 13:41:39:890 348  1198 Agent* Network state: Connected

    2014-10-03 13:42:19:178 348  1180 Report  CWERReporter::Init succeeded

    2014-10-03 13:42:19:178 348  1180 Agent Agent: Initializing Windows Update Agent 

    2014-10-03 13:42:19:178 348  1180 Agent* Prerequisite roots succeeded.

    2014-10-03 13:42:19:178 348  1180 Agent Agent: Initializing global settings cache 

    2014-10-03 13:42:19:178 348  1180 Agent* WSUS server: https://MYsupServer:8531

    2014-10-03 13:42:19:178 348  1180 Agent* WSUS status server: https://MYsupServer:8531

    2014-10-03 13:42:19:178 348  1180 Agent* Target group: (Unassigned Computers)

    2014-10-03 13:42:19:178 348  1180 Agent* Windows Update access disabled: No

    2014-10-03 13:42:19:225 348  1180 DnldMgr  Download manager restoring 0 downloads

    2014-10-03 13:42:19:443 348  1198 Report  Report: Initializing static reporting data 

    2014-10-03 13:42:19:443 348  1198 Report * OS Version = 6.1.7601.1.0.65792

    2014-10-03 13:42:19:443 348  1198 Report * OS Product Type = 0x00000004

    2014-10-03 13:42:19:443 348  1198 Report * Computer Brand = Dell Inc.

    2014-10-03 13:42:19:443 348  1198 Report * Computer Model = OptiPlex 755 

    2014-10-03 13:42:19:443 348  1198 Report * Bios Revision = A19

    2014-10-03 13:42:19:443 348  1198 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A19

    2014-10-03 13:42:19:443 348  1198 Report * Bios Release Date = 2011-05-31T00:00:00

    2014-10-03 13:42:19:443 348  1198 Report * Locale ID = 1033

    2014-10-03 13:42:23:170 348  10b8PT  WARNING: Cached cookie has expired or new PID is available

    2014-10-03 13:42:23:170 348  10b8PT  Initializing simple targeting cookie, clientId = 69b19ce5-7e10-43f6-a9bb-2a22b15bb822, target group = , DNS name = COMPUTERNAME

    2014-10-03 13:42:23:170 348  10b8PT Server URL = https://MYsupServer:8531/SimpleAuthWebService/SimpleAuth.asmx

    2014-10-03 13:42:23:233 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:42:23:233 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:42:23:233 348  10b8Misc FATAL: SOAP/WinHttp - SendRequest: SendRequestUsingProxy failed. error 0x80072efe

    2014-10-03 13:42:23:233 348  10b8PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0

    2014-10-03 13:42:23:233 348  10b8PT + Caller provided credentials = No

    2014-10-03 13:42:23:233 348  10b8PT + Impersonate flags = 0

    2014-10-03 13:42:23:233 348  10b8PT + Possible authorization schemes used =

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: GetAuthorizationCookie failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: Failed to initialize Simple Targeting Cookie: 0x80072efe

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: PopulateAuthCookies failed: 0x80072efe

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: RefreshCookie failed: 0x80072efe

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: RefreshPTState failed: 0x80072efe

    2014-10-03 13:42:23:233 348  10b8PT  WARNING: PTError: 0x80072efe

    2014-10-03 13:42:23:233 348  10b8Report  WARNING: Reporter failed to upload events with hr = 80072efe.

    2014-10-03 13:42:23:264 348  10b8PT  WARNING: Cached cookie has expired or new PID is available

    2014-10-03 13:42:23:264 348  10b8PT  Initializing simple targeting cookie, clientId = 69b19ce5-7e10-43f6-a9bb-2a22b15bb822, target group = , DNS name = COMPUTERNAME

    2014-10-03 13:42:23:264 348  10b8PT Server URL = https://MYsupServer:8531/SimpleAuthWebService/SimpleAuth.asmx

    2014-10-03 13:42:23:280 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:42:23:280 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:42:23:280 348  10b8Misc FATAL: SOAP/WinHttp - SendRequest: SendRequestUsingProxy failed. error 0x80072efe

    2014-10-03 13:42:23:280 348  10b8PT + Last proxy send request failed with hr = 0x80072EFE, HTTP status code = 0

    2014-10-03 13:42:23:280 348  10b8PT + Caller provided credentials = No

    2014-10-03 13:42:23:280 348  10b8PT + Impersonate flags = 0

    2014-10-03 13:42:23:280 348  10b8PT + Possible authorization schemes used =

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: GetAuthorizationCookie failure, error = 0x80072EFE, soap client error = 5, soap error code = 0, HTTP status code = 200

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: Failed to initialize Simple Targeting Cookie: 0x80072efe

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: PopulateAuthCookies failed: 0x80072efe

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: RefreshCookie failed: 0x80072efe

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: RefreshPTState failed: 0x80072efe

    2014-10-03 13:42:23:280 348  10b8PT  WARNING: PTError: 0x80072efe

    2014-10-03 13:42:23:280 348  10b8Report  WARNING: Reporter failed to upload events with hr = 80072efe.

    2014-10-03 13:42:24:590 348  10b8Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:42:27:709 348  1198 AU AU: Initializing Automatic Updates 

    2014-10-03 13:42:27:709 348  1198 AU# WSUS server: https://MYsupServer:8531

    2014-10-03 13:42:27:709 348  1198 AU# Detection frequency: 22

    2014-10-03 13:42:27:709 348  1198 AU# Approval type: Scheduled (Policy)

    2014-10-03 13:42:27:709 348  1198 AU# Scheduled install day/time: Every day at 12:00

    2014-10-03 13:42:27:709 348  1198 AU# Auto-install minor updates: Yes (User preference)

    2014-10-03 13:42:27:709 348  1198 AU# Will interact with non-admins (Non-admins are elevated (User preference))

    2014-10-03 13:42:27:740 348  1198 AU Setting AU scheduled install time to 2014-10-04 17:00:00

    2014-10-03 13:42:27:740 348  1198 AU Successfully wrote event for AU health state:0

    2014-10-03 13:42:27:740 348  1198 AU Initializing featured updates

    2014-10-03 13:42:27:740 348  1198 AU Found 0 cached featured updates

    2014-10-03 13:42:27:740 348  1198 AU Successfully wrote event for AU health state:0

    2014-10-03 13:42:27:740 348  1198 AU Successfully wrote event for AU health state:0

    2014-10-03 13:42:27:740 348  1198 AU AU finished delayed initialization

    2014-10-03 13:42:27:740 348  1198 AU ## START ##  AU: Search for updates

    2014-10-03 13:42:27:787 348  1198 AU <<## SUBMITTED ## AU: Search for updates [CallId = {8D4EF48B-DFA3-4A50-9D6D-E0E41DAD95A4}]

    2014-10-03 13:42:27:787 348  10b8Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:42:27:787 348  10b8Agent* Online = No; Ignore download priority = No

    2014-10-03 13:42:27:787 348  10b8Agent* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2014-10-03 13:42:27:787 348  10b8Agent* ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

    2014-10-03 13:42:27:787 348  10b8Agent* Search Scope = {Machine}

    2014-10-03 13:42:41:979 348  10b8Agent* Found 0 updates and 80 categories in search; evaluated appl. rules of 241 out of 3873 deployed entities

    2014-10-03 13:42:42:011 348  10b8Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:42:42:057 348  e60AU >>##  RESUMED  ## AU: Search for updates [CallId = {8D4EF48B-DFA3-4A50-9D6D-E0E41DAD95A4}]

    2014-10-03 13:42:42:057 348  e60AU# 0 updates detected

    2014-10-03 13:42:42:057 348  e60AU ##  END  ##  AU: Search for updates [CallId = {8D4EF48B-DFA3-4A50-9D6D-E0E41DAD95A4}]

    2014-10-03 13:42:42:057 348  e60AU Featured notifications is disabled.

    2014-10-03 13:42:42:057 348  e60AU Setting AU scheduled install time to 2014-10-04 17:00:00

    2014-10-03 13:42:42:057 348  e60AU Successfully wrote event for AU health state:0

    2014-10-03 13:42:42:057 348  e60AU Successfully wrote event for AU health state:0

    2014-10-03 13:42:42:057 348  10b8Report  REPORT EVENT: {1A410313-9CBD-49DC-B27B-E6063F194DA8} 2014-10-03 13:42:27:740-0500  1  202102{00000000-0000-0000-0000-000000000000}  0  0 AutomaticUpdates Success Content Install  Reboot completed.

    2014-10-03 13:42:42:057 348  10b8Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:42:47:065 348  10b8Report  CWERReporter finishing event handling. (00000000)

    2014-10-03 13:43:24:823 348  844AU Triggering AU detection through DetectNow API

    2014-10-03 13:43:24:823 348  844AU Triggering Online detection (interactive)

    2014-10-03 13:43:24:823 348  1198 AU ## START ##  AU: Search for updates

    2014-10-03 13:43:24:823 348  1198 AU <<## SUBMITTED ## AU: Search for updates [CallId = {812362EC-545B-449C-9F0D-A0E7946F17A1}]

    2014-10-03 13:43:24:823 348  10b8Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:43:24:823 348  10b8Agent* Online = Yes; Ignore download priority = No

    2014-10-03 13:43:24:823 348  10b8Agent* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2014-10-03 13:43:24:823 348  10b8Agent* ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

    2014-10-03 13:43:24:823 348  10b8Agent* Search Scope = {Machine}

    2014-10-03 13:43:24:823 348  10b8Setup Checking for agent SelfUpdate

    2014-10-03 13:43:24:823 348  10b8Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://MYsupServer:8531/selfupdate/wuident.cab>. error 0x80072efe

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe

    2014-10-03 13:43:24:870 348  10b8Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://MYsupServer:8531/selfupdate/wuident.cab>. error 0x80072efe

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe

    2014-10-03 13:43:24:901 348  10b8Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://MYsupServer:8531/selfupdate/wuident.cab>. error 0x80072efe

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe

    2014-10-03 13:43:24:932 348  10b8Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: Send failed with hr = 80072efe.

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: WinHttp: SendRequestUsingProxy failed for <https://MYsupServer:8531/selfupdate/wuident.cab>. error 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Misc WARNING: DownloadFileInternal failed for https://MYsupServer:8531/selfupdate/wuident.cab: error 0x80072efe

    2014-10-03 13:43:24:963 348  10b8Setup FATAL: DownloadCab failed, err = 0x80072EFE

    2014-10-03 13:43:24:963 348  10b8Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EFE

    2014-10-03 13:43:24:963 348  10b8Setup FATAL: SelfUpdate check failed, err = 0x80072EFE

    2014-10-03 13:43:24:963 348  10b8Agent* WARNING: Skipping scan, self-update check returned 0x80072EFE

    2014-10-03 13:43:24:963 348  10b8Agent* WARNING: Exit code = 0x80072EFE

    2014-10-03 13:43:24:963 348  10b8Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2014-10-03 13:43:24:963 348  10b8Agent WARNING: WU client failed Searching for update with error 0x80072efe

    If I uninstall 7.6.7600.320 then the computer communicates back to the SUP server.
    Monday, October 6, 2014 7:01 PM

All replies

  • I have loaded KB2937636 to the server2012 wsus/sup but that still did not fix the communication issue.  I have since removed the KB2937636 from the 2012 server, because when the KB2937636 is installed on the sup server once the 7.6.7600.256 computers communicate with the server the WUA 7.6.7600.320 gets installed on the clients and then they stop communicating.  Very Frustrating!

    Please any help would be greatly appreciated.  

    Thanks

    ~ZbWinMan

    I have attached my WindowsUpdate.log file.  When I used CMTrace.exe you can clearly see that the computer talks fine at the beginning, then I installed WUA 7.6.7600.320 and All Communication breaks, then I uninstall to get back to 7.6.7600.256 and communication works again.

    If I uninstall 7.6.7600.320 then the computer communicates back to the SUP server.

    so you're using SSL? (port 8531)

    weird things might happen when in SSL if hastily configured, causing this weird error, like this for example:

    http://social.technet.microsoft.com/Forums/en-US/5d6ae350-9714-471f-aa67-375e657caa11/windows-update-cant-connect-to-wsus-server-which-happens-to-be-itself-after-switch-to-ssl?forum=winserverwsus


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Monday, October 6, 2014 8:52 PM