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Error 12001: The data format version is unsupported - Project Server and Professional 2013 RRS feed

  • General discussion

  • Good morning

    I have Project Server 2013 migrated from Project Server 2007 (2007 -> 2010 -> 2013).

    I have clean installation of Windows 8 Professional with installed Project Professional 2013 (15.0.4433.1506 MSO 15.0.4504.1509)

    My Project Professional Server 2013 version is :

    Microsoft SharePoint Server 2013   
    - Microsoft Access Services Polish Language Pack - 15.0.4433.1506 
    - Microsoft Access Services Server - 15.0.4420.1017 
    - Microsoft Document Lifecycle Components - 15.0.4420.1017 
    - Microsoft Document Lifecycle Components Polish Language Pack - 15.0.4433.1506 
    - Microsoft Education - 15.0.4420.1017 
    - Microsoft Education Polish Language Pack - 15.0.4433.1506
    - Microsoft Excel Mobile Viewer Components - 15.0.4420.1017 
    - Microsoft Excel Services Components - 15.0.4420.1017 
    - Microsoft Excel Services Polish Language Pack - 15.0.4433.1506 
    - Microsoft InfoPath Form Services Polish Language Pack - 15.0.4433.1506 
    - Microsoft InfoPath Forms Services - 15.0.4420.1017 
    - Microsoft Office PowerPoint Services - 15.0.4420.1017 
    - Microsoft Office PowerPoint Services Polish Language Pack - 15.0.4433.1506 
    - Microsoft Search Server 2013 Core - 15.0.4420.1017 
    - Microsoft Search Server 2013 Polish Language Pack - 15.0.4433.1506 
    - Microsoft Server Proof (Arabic) 2013 - 15.0.4420.1017 
    - Microsoft Server Proof (English) 2013 - 15.0.4420.1017 
    - Microsoft Server Proof (French) 2013 - 15.0.4420.1017 
    - Microsoft Server Proof (German) 2013 - 15.0.4420.1017 
    - Microsoft Server Proof (Polish) 2013 - 15.0.4420.1017 
    - Microsoft Server Proof (Russian) 2013  -15.0.4420.1017 
    - Microsoft Server Proof (Spanish) 2013  -15.0.4420.1017 
    - Microsoft Shared Components  -15.0.4420.1017 
    - Microsoft Shared Coms Polish Language Pack - 15.0.4433.1506 
    - Microsoft SharePoint Foundation 2013 1045 Lang Pack - 15.0.4433.1506 
    - Microsoft SharePoint Foundation 2013 1045 SQL Express - 15.0.4433.1506 
    - Microsoft SharePoint Foundation 2013 Core - 15.0.4420.1017 
    - Microsoft SharePoint Multilingual Solutions - 15.0.4420.1017 
    - Microsoft SharePoint Multilingual Solutions Polish Language Pack - 15.0.4433.1506 
    - Microsoft SharePoint Portal - 15.0.4420.1017 
    - Microsoft SharePoint Portal Polish Language Pack - 15.0.4433.1506 
    - Microsoft SharePoint Server 2013 - 15.0.4420.1017 
    - Microsoft Slide Library - 15.0.4420.1017 
    - Microsoft Slide Library Polish Language Pack - 15.0.4433.1506 
    - Microsoft User Profiles - 15.0.4420.1017 
    - Microsoft Visio Services Polish Language Pack - 15.0.4433.1506 
    - Microsoft Visio Services Web Front End Components - 15.0.4420.1017 
    - Microsoft Web Analytics Polish Language Pack - 15.0.4433.1506 
    - Microsoft Web Analytics Web Front End Components - 15.0.4420.1017 
    - Microsoft Word Server - 15.0.4420.1017 
    - Microsoft Word Server Polish Language Pack - 15.0.4433.1506 
    - Microsoft Workflow Solutions Framework - 15.0.4420.1017 
    - Microsoft Workflow Solutions Framework Polish Language Pack - 15.0.4433.1506 
    - PerformancePoint Services for SharePoint - 15.0.4420.1017 
    - PerformancePoint Services in SharePoint 1045 Language Pack - 15.0.4433.1506 
    Microsoft® Project Server 2013   
    - Microsoft Project Server 2013 - 15.0.4420.1017 
    - Microsoft Project Server Polish Language Pack - 15.0.4433.1507 
    - Microsoft Project Server Web Front End Server - 15.0.4420.1017 

    Every time I try to open project via Project Professional 2013, system notice that there are tasks updates for apply. When I click for appy, on server appears in application log EVENT ID 7660 Active cache operation.

    Source: Project Server

    Log Name: Application

    Level: Error

    In Project Server Log I have got Critical entries:

    Standard Information:PSI Entry Point: <unknown>  Project User: <unknown>  Correlation Id: <unknown>  PWA Site URL:   SA Name: <unknown>  PSError: <unknown> Data format version mismatch between Project Professional and the Server. Project professional data format version is 12. These versions should be the same for Project Save to work correctly. Please re-check and try again. 09c8289c-9109-707a-2bbd-931101ed7b73

    and

    Error is: ActiveCacheUnsupportedDataFormatVersion. Details: ActiveCacheUnsupportedDataFormatVersion Attributes:  12  . Standard Information:  Project:86ba7bb3-48c2-46d6-8a3d-d2aee54bb966 09c8289c-9109-707a-2bbd-931101ed7b73

    IN MSDN This error is describet as 12001 The data format version is unsupported, but I can't find anything else to fix this.

    This situation makes my projects unable to update.

    Please help.

    Best regards

    Tuesday, June 25, 2013 8:41 AM

All replies

  • Hi,

    I am having the same issue after migration from 2007>2010>2013. If your issue is resolved could you please let me know as well.

    Thanks

    Rajiv kumar srivastava


    Rajiv Kumar Srivastava Software Engineer

    Tuesday, May 27, 2014 3:29 PM
  • I believe you may still have issues with your migration. I would first verify that you can perform some basic functions with PWA:

    1) Create, save and publish a new project from browser.

    2) Edit, save and publish one of the migrated projects.

    3) Before doing the migration, do you have all the approvals completed and projects published.

    4) Clear out your cache and try a different project to open.

    5) Open Server Settings, go to Delete Objects and see if your projects are listed for deletion.

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Wednesday, May 28, 2014 2:32 AM
    Moderator
  • hi All,

    I also have this issue.  We made sure all projects were approved and published before migrating.

    There is also no way to track down who this is happening too, as the error doesn't give us a user name or a project name.


    http://blogs.umtsa.co.za/nicoo

    Thursday, October 30, 2014 8:29 AM
  • Have you tried cleaning you cache in MS Project?  Clean both the "Projects checked out to you" and "Projects not checked out to you"

    File / Options / Save / Clean cache

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Friday, October 31, 2014 1:35 AM
    Moderator
  • The problem is that this is in an deployment with 500+ project managers, and its not possible to track down who its happening for as the error has no details.

    So we can't clear cache - we don't know whose cache to clear!


    http://blogs.umtsa.co.za/nicoo

    Friday, October 31, 2014 1:37 PM
  • Hi,

    Same issue i was facing,I resolve by manual, required one time open same project on MSP 2013 and do save and publish.


    Hasan Jamal Siddiqui(MCTS,MCPD,ITIL@V3),Sharepoint and EPM Consultant,TCS

    Thursday, October 1, 2015 5:13 AM