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error physical memory dumping RRS feed

  • Question

  • Dear Sir

    I am using a windows 7 professional service pack 1, Since yesterday my system is restarting automatically showing a blue screen and physical memory dumping written in it. System works in the safe mode but not in the normal mode.

    Please help   

    Friday, August 1, 2014 4:32 AM

Answers

All replies

  • You will have to upload the .DMP file for analysis because there are literally thousands of things that can cause your system to crash.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Friday, August 1, 2014 10:28 AM
  •  We do need the actual log file (called a DMP file) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct

    Wanikiya and Dyami--Team Zigzag

    Friday, August 1, 2014 11:00 AM
  • Hi,

    If this issue just occurred recently,  a simple way to get rid of this is to perform system restore.

    System Restore

    http://windows.microsoft.com/en-IN/windows7/products/features/system-restore


    Alex Zhao
    TechNet Community Support

    • Marked as answer by Michael_LS Monday, August 11, 2014 3:02 AM
    Monday, August 4, 2014 8:05 AM