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windows vista, problem reading cds/dvds RRS feed

  • Question

  • I have a HP Pavilion laptop with Windows Vista. When I put a CD/DVD in nothing happens. This has happened before, and tech support said to go to start, then run and type "devmgmt.msc". Then to click "+" beside DVD/CD-Rom drive and select Uninstall, then restart my notebook and Windows will automatically find the hardware and install the driver. This worked the first time that I tried it. When this happened again I followed these instructions, but after restarting my notebook I got the message "HL-DT-ST DVDRAM GSA-T50L ATA Device Failed".
    Tuesday, August 3, 2010 2:57 AM