Dropped hard drive RRS feed

  • Question

  • I dropped my WD external hard drive and when I plug it in it shows up in device manager, but I cannot access any of the files on it. No errors show, I just can't open any thing. Is there any way to get it working properly again?  

    Sunday, December 31, 2017 6:39 PM

All replies

  • Hi,

    Even if your WD external HDD doesn't have faults on its base board/basal plate, if some faults are in the HDD, you cannot use it.  Device Manager shows information from on base board (ROM). So, when the base board is alive, you can see the HDD information.

    Can you hear a rotating sound of the HDD?
    If the HDD doesn't spin, i.e. not rotating, you can't access any files on it.



    Monday, January 1, 2018 6:28 AM