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wudrf driver fails to event id 219

    Question

  • i can not figure out why i keep getting this warning id 219 on boot. i know it is the fingerprint reader on my x1 carbon. i had the same problem on my t60 win 7 32 bit and fixed it by installing lenovos protector suite sw but this is not compatible with the fpreader on the x1 and it was probably more a work around anyway. here is the warning info...can any one help it is driveng me nuts....this is a new pc and win 7 64 bit install

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
      <EventID>219</EventID>
      <Version>0</Version>
      <Level>3</Level>
      <Task>212</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T01:08:55.712007400Z" />
      <EventRecordID>12026</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="88" />
      <Channel>System</Channel>
      <Computer>X1-20BSCTO1WW</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="DriverNameLength">34</Data>
      <Data Name="DriverName">USB\VID_138A&PID_0017\37c341b94c05</Data>
      <Data Name="Status">3221226341</Data>
      <Data Name="FailureNameLength">14</Data>
      <Data Name="FailureName">\Driver\WUDFRd</Data>
      <Data Name="Version">0</Data>
      </EventData>
      </Event>


    • Edited by ragonarf Tuesday, February 23, 2016 1:22 AM
    Tuesday, February 23, 2016 1:20 AM

Answers

All replies

  • The following link may be helpful:

    https://social.technet.microsoft.com/Forums/en-US/48fb7856-feb0-4732-819f-245f7efba053/event-id-219-the-driver-driverwudfrd-failed-to-load-for-the-device?forum=win10itprogeneral


    Balaji Kundalam

    Tuesday, February 23, 2016 4:13 AM
  • Hi Ragonarf,

     

    As Balaji mentioned, please refer to the link and see if it helps.

     

    In addition, for more about Event ID 219, please refer to the link:

    Event ID 219: Windows Kernel PNP:

    http://social.technet.microsoft.com/wiki/contents/articles/3164.event-id-219-windows-kernel-pnp.aspx

     

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, February 24, 2016 11:58 AM
    Moderator
  • no i checked both links and have already tried what is suggested.  perhaps this will help...i had the same problem on my lenovo t60s win 7 32bit.  the only resolution i found was to install their protector suite sw pkg with the upek driver.  unfortunately the x1 uses a different fp reader and this pkg is not compatible.

    the other thing is i have all current win 7 and lenovo drivers and sw.  in addition the fp reader works fine and the way it is supposed too.  it is just the stupid warning that i can not figure out. it is the only warning on my system and i am thinking there is a registry entry or setting i might be missing.

    Monday, February 29, 2016 9:47 AM
  • I appreciate your efforts, I will do more research on this case.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, February 29, 2016 11:03 AM
    Moderator
  • i appreciate your help if you find anything please let me know.  i did run driver verifer and it shows wudrf loaded.  i can not believe i am the only person with this warning.  i get it it with fresh installs of win 7 on lenovo t60's with fingerprint readers and now on the x1 even though i used the factory restore disks.  also i get it in both win 7 and win 10.  here are the event details:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
      <EventID>219</EventID>
      <Version>0</Version>
      <Level>3</Level>
      <Task>212</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000000</Keywords>
      <TimeCreated SystemTime="2016-03-01T08:45:38.080015100Z" />
      <EventRecordID>29247</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="88" />
      <Channel>System</Channel>
      <Computer>X1-20BSCTO1WW</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="DriverNameLength">34</Data>
      <Data Name="DriverName">USB\VID_138A&PID_0017\37c341b94c05</Data>
      <Data Name="Status">3221226341</Data>
      <Data Name="FailureNameLength">14</Data>
      <Data Name="FailureName">\Driver\WUDFRd</Data>
      <Data Name="Version">0</Data>
      </EventData>
      </Event>

    Tuesday, March 1, 2016 8:58 AM
  • I am also a Lenovo T60 user and face extact similar issue like yours and fix it using Lenovo Thinkpad T60 Manual- guideusermanual.com/product-name-thinkpad-t60-manual&po=331260&lang=English in which i follow these instructions:

    • Click on the start button and type: services.msc in the search box and then the Enter Key
    • This should open a list of services.
    • Find the Windows Driver Foundation on the list.
    • Right click and go to the properties for the start up type and set it to automatic.
    • Exit and reboot. This should resolve the issue.
    • After you restart your computer you should not see this error again.

    Friday, May 19, 2017 12:03 PM