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Server Manager Stopped working in windows server 2008 x64 RRS feed

  • Question

  • Can anyone help. 

    when I am trying to open server manager and i get an error - Microsoft management console stopped working and I mus close the window.

     
    error code:

    Description:

    Stopped working

    Problem signature:

    Problem Event Name: CLR20r3

    Problem Signature 01: mmc.exe

    Problem Signature 02: 6.0.6001.18000

    Problem Signature 03: 47919524

    Problem Signature 04: Microsoft.Windows.ServerManager

    Problem Signature 05: 6.0.0.0

    Problem Signature 06: 4791ad96

    Problem Signature 07: 1e47

    Problem Signature 08: 55

    Problem Signature 09: System.ArgumentException

    OS Version: 6.0.6001.2.1.0.274.10

    Locale ID: 1033




    thanks a lot for your assistant

    Wednesday, January 14, 2009 12:37 PM

Answers

  • Hi vencrena,

     

    First, I would like to know which version of Windows Server 2008 you are running? Are you running Pre-RTM version or RTM version? As it is reported that the Pre-RTM version may has this issue, if so, you may need to install the right build of Windows Server 2008 RTM.

     

    Besides, to narrow down the cause of the issue more efficiently, let us refer the following steps to perform a Clean Boot and restart the computer in Safe Mode to test and see if the issue still exists.

     

    Step 1: Perform a Clean Boot

     

    1. Click "Start", go to "Run", and type "msconfig" in the open box to start the System Configuration Utility.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click Disable All (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4.  Restart your computer. When the "System Configuration Utility" window appears, please check the box and click "OK".

     

    Step 2: Reboot to Safe Mode

     

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple Operating Systems, you can press the F8 key when you see the boot menu.

    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.

    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.

     

    Please note: In Safe Mode, your system display and desktop will look and perform differently than in Normal Mode.

     

    When boot into safe mode, please perform the following test to see if it helps.

     

    1. Run "SFC /scannow"

    2. Start - > Run -> MMC.exe to see if it can be launched.

     

    If the issue still exists, we need to analyze the performance log, ServerManager.log and CBS.log. Since the forum is not the best channel to troubleshoot this issue, I would suggest that you contact Microsoft Customer Support service to troubleshoot this issue efficiently. The dedicated Engineer may can support you in a more efficient way.

     

    You may obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    Hope the issue will be resolved soon.


    David Shen - MSFT
    • Marked as answer by David Shen Tuesday, January 20, 2009 5:44 AM
    Thursday, January 15, 2009 7:20 AM

All replies

  • Hi vencrena,

     

    First, I would like to know which version of Windows Server 2008 you are running? Are you running Pre-RTM version or RTM version? As it is reported that the Pre-RTM version may has this issue, if so, you may need to install the right build of Windows Server 2008 RTM.

     

    Besides, to narrow down the cause of the issue more efficiently, let us refer the following steps to perform a Clean Boot and restart the computer in Safe Mode to test and see if the issue still exists.

     

    Step 1: Perform a Clean Boot

     

    1. Click "Start", go to "Run", and type "msconfig" in the open box to start the System Configuration Utility.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click Disable All (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4.  Restart your computer. When the "System Configuration Utility" window appears, please check the box and click "OK".

     

    Step 2: Reboot to Safe Mode

     

    1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple Operating Systems, you can press the F8 key when you see the boot menu.

    2. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.

    3. Log onto Windows by using the Administrator account or any user account with the Administrator privileges.

     

    Please note: In Safe Mode, your system display and desktop will look and perform differently than in Normal Mode.

     

    When boot into safe mode, please perform the following test to see if it helps.

     

    1. Run "SFC /scannow"

    2. Start - > Run -> MMC.exe to see if it can be launched.

     

    If the issue still exists, we need to analyze the performance log, ServerManager.log and CBS.log. Since the forum is not the best channel to troubleshoot this issue, I would suggest that you contact Microsoft Customer Support service to troubleshoot this issue efficiently. The dedicated Engineer may can support you in a more efficient way.

     

    You may obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    Hope the issue will be resolved soon.


    David Shen - MSFT
    • Marked as answer by David Shen Tuesday, January 20, 2009 5:44 AM
    Thursday, January 15, 2009 7:20 AM
  • thanks David Shen 
    Wednesday, March 4, 2009 8:05 AM