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Error 1001 Bugcheck reboot after BSOD

    Question

  • I am getting this bugcheck error with a reboot. Any thoughts. Win 7 - Dell 9010 - 8 gigs ram - Very basic setup - typical office setup and anything specialized is done through the browser. 

    error 1001 

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000119 (0x0000000000000001, 0x00000000000122b7, 0x00000000000122b8, 0x00000000000122b8). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012516-12292-01. 


    + System 
    - Provider 
    [ Name] Microsoft-Windows-WER-SystemErrorReporting 
    [ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952} 
    [ EventSourceName] BugCheck 
    - EventID 1001 
    [ Qualifiers] 16384 
    Version 0 
    Level 2 
    Task 0 
    Opcode 0 
    Keywords 0x80000000000000 
    - TimeCreated 
    [ SystemTime] 2016-01-25T15:47:32.000000000Z 
    EventRecordID 85311 
    Correlation 
    - Execution 
    [ ProcessID] 0 
    [ ThreadID] 0 
    Channel System 
    Computer 810-124107.ad.cfcc.edu 
    Security 
    - EventData 


    param1 0x00000119 (0x0000000000000001, 0x00000000000122b7, 0x00000000000122b8, 0x00000000000122b8) 


    param2 C:\Windows\MEMORY.DMP 


    param3 012516-12292-01 


    rmletc


    • Edited by rmletc Tuesday, January 26, 2016 7:16 PM
    Tuesday, January 26, 2016 7:16 PM

All replies

  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Wednesday, January 27, 2016 3:35 AM
    Moderator
  • Hello rmletc.

    The stop error 0x00000119 (VIDEO_SCHEDULER_INTERNAL_ERROR) indicates that the video scheduler has detected a fatal violation. This stop error has to do with the video card: either the drivers are wrong or the card is failing.
    Try uninstalling the video driver and installing it again (look for an updated version, if it is available): if the problem raises again, the video card could be damaged and you'll have to ask Dell for assistance.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Monday, May 30, 2016 9:09 PM