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Server Based Rules - How do you update or delete? RRS feed

  • Question

  • How do you update or delete server based rules?  We have a user who has no rules listed in her Outlook Client but when anyone sends her an email it goes directly to a folder that was created under her Inbox. 

    Thanks,

    Todd


    Todd M. Foughty MCP, MCDST tmfoughty@gmail.com
    Thursday, February 24, 2011 7:12 PM

Answers

  • Outlook /cleanrules

    backup any rules first if you need to as this will clean all the rules from the mailbox. You can view hidden rules in the mailbox using mfcmapi.

    How to delete corrupted and hidden rules from a single mailbox in Outlook 2003

    http://support.microsoft.com/kb/924297


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    • Proposed as answer by Jamestechman Saturday, February 26, 2011 4:20 PM
    • Marked as answer by Gavin-Zhang Sunday, March 6, 2011 2:12 PM
    Thursday, February 24, 2011 7:18 PM

All replies

  • Outlook /cleanrules

    backup any rules first if you need to as this will clean all the rules from the mailbox. You can view hidden rules in the mailbox using mfcmapi.

    How to delete corrupted and hidden rules from a single mailbox in Outlook 2003

    http://support.microsoft.com/kb/924297


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    • Proposed as answer by Jamestechman Saturday, February 26, 2011 4:20 PM
    • Marked as answer by Gavin-Zhang Sunday, March 6, 2011 2:12 PM
    Thursday, February 24, 2011 7:18 PM
  • Hi Todd,

    James gave some good  suggestion, any update for your issue?

    Regards!
    Gavin

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    Friday, February 25, 2011 9:48 AM