locked
Server Based Rules - How do you update or delete? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    How do you update or delete server based rules?  We have a user who has no rules listed in her Outlook Client but when anyone sends her an email it goes directly to a folder that was created under her Inbox. 

    Thanks,

    Todd

    Todd M. Foughty MCP, MCDST tmfoughty@gmail.com
    Thursday, February 24, 2011 7:12 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Outlook /cleanrules

    backup any rules first if you need to as this will clean all the rules from the mailbox. You can view hidden rules in the mailbox using mfcmapi.

    How to delete corrupted and hidden rules from a single mailbox in Outlook 2003

    http://support.microsoft.com/kb/924297

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    • Proposed as answer by Jamestechman Saturday, February 26, 2011 4:20 PM
    • Marked as answer by Gavin-Zhang Sunday, March 6, 2011 2:12 PM
    Thursday, February 24, 2011 7:18 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Outlook /cleanrules

    backup any rules first if you need to as this will clean all the rules from the mailbox. You can view hidden rules in the mailbox using mfcmapi.

    How to delete corrupted and hidden rules from a single mailbox in Outlook 2003

    http://support.microsoft.com/kb/924297

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    • Proposed as answer by Jamestechman Saturday, February 26, 2011 4:20 PM
    • Marked as answer by Gavin-Zhang Sunday, March 6, 2011 2:12 PM
    Thursday, February 24, 2011 7:18 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Hi Todd,

    James gave some good  suggestion, any update for your issue?

    Regards!
    Gavin

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, February 25, 2011 9:48 AM