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How to protect Lync Server 2013 ISD calls with password? RRS feed

  • Question

  • Hello Experts,

    Recently we have deployed Microsoft Lync Server 2013 for one of our customer.

    They wanted to protect their ISD calls with password.

    What I mean whenever the ISD voice policy enabled user dial number it should ask for a pin/password like what we do in Cisco call manager.

    Hope this feature is supported by Microsoft Lync 2013.

    Thanks,

    Santhosh


    Santhosh Sivaraman MCITP: Microsoft Exchange Server 2007/2010 | MCSE/MCSA

    Thursday, July 25, 2013 3:21 PM

Answers

  • You might be able to fake a login with translation patterns, take a look at Richard Brynteson's posting about Long Distance Codes and Billing: http://masteringlync.com/2013/07/05/long-distance-codes-and-billing/
    • Marked as answer by Lisa.zheng Monday, August 5, 2013 1:35 AM
    Thursday, July 25, 2013 4:49 PM
  • You can constrict the users’ call scope by set the Dial Plans and Normalization Rules, Voice Policy, PSTN Usage Records and Voice Routers.

    A PSTN usage record specifies a class of call (such as internal, local, or long distance) that can be made by various users, or groups of users, in an organization.

    Check the Lync Enterprise Voice Best Practices at

    http://ucken.blogspot.in/2011/01/enterprise-voice-best-practices-in-lync_21.html


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by Lisa.zheng Monday, August 5, 2013 1:35 AM
    Friday, July 26, 2013 11:16 AM

All replies

  • Hi Santhosh,

    You can configure specific class of service for Lync users (e.g. some Lync users can call international numbers, some cannot based on Voice Policies), however there is not a trunk dialing method to "login" to attempt an international call for users who did not have the specific Voice Policy.


    Please “Vote As Helpful” and/or “Mark As Answer” if this post helped you. Thanks!
    Adam Curry, UC Consultant, Unify Square Inc. (Blog, Twitter)
    Looking for Lync Users Groups in your area? Check out Lync Users Group

    • Proposed as answer by Lisa.zheng Friday, July 26, 2013 11:06 AM
    • Unproposed as answer by Santhosh Sivaraman Saturday, July 27, 2013 4:52 PM
    Thursday, July 25, 2013 4:22 PM
  • You might be able to fake a login with translation patterns, take a look at Richard Brynteson's posting about Long Distance Codes and Billing: http://masteringlync.com/2013/07/05/long-distance-codes-and-billing/
    • Marked as answer by Lisa.zheng Monday, August 5, 2013 1:35 AM
    Thursday, July 25, 2013 4:49 PM
  • Michael,

    That's a pretty interesting hack to "solve" that problem.  I don't remember what the reporting looks like from a Call Manager perspective when using PIN/Password for users, but this does get you pretty close.


    Please “Vote As Helpful” and/or “Mark As Answer” if this post helped you. Thanks!
    Adam Curry, UC Consultant, Unify Square Inc. (Blog, Twitter)
    Looking for Lync Users Groups in your area? Check out Lync Users Group

    Thursday, July 25, 2013 5:01 PM
  • Hi,

    There  is no feature available in Lync as of now which is similar to that of FAC .

    The work around I guess is to prefix the International call pattern with certain digits. ( in Lync / gateway level).

    Thanks

    Thursday, July 25, 2013 5:45 PM
  • You can constrict the users’ call scope by set the Dial Plans and Normalization Rules, Voice Policy, PSTN Usage Records and Voice Routers.

    A PSTN usage record specifies a class of call (such as internal, local, or long distance) that can be made by various users, or groups of users, in an organization.

    Check the Lync Enterprise Voice Best Practices at

    http://ucken.blogspot.in/2011/01/enterprise-voice-best-practices-in-lync_21.html


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by Lisa.zheng Monday, August 5, 2013 1:35 AM
    Friday, July 26, 2013 11:16 AM
  • Hi Santhosh,

    You can configure specific class of service for Lync users (e.g. some Lync users can call international numbers, some cannot based on Voice Policies), however there is not a trunk dialing method to "login" to attempt an international call for users who did not have the specific Voice Policy.


    Please “Vote As Helpful” and/or “Mark As Answer” if this post helped you. Thanks!
    Adam Curry, UC Consultant, Unify Square Inc. (Blog, Twitter)
    Looking for Lync Users Groups in your area? Check out Lync Users Group

    Hi Adam,

    Consider an open office scenario.

    If I am giving ISD facility to one user through voice policy anybody can make calls from his device if he is not available in seat.

    Any solution from MS side for asking some password while dialing ISD number?

    Thanks,

    Santhosh


    Santhosh Sivaraman MCITP: Microsoft Exchange Server 2007/2010 | MCSE/MCSA

    Saturday, July 27, 2013 4:56 PM
  • I believe your only solution would be using the translation patterns to require a code+number before calling out. See my first posting.
    Saturday, July 27, 2013 5:53 PM