When opening the MS Outlook 2013 dont know the username and password RRS feed

  • Question

  • I am using Microsoft Outlook 2013 and just configure my Outlook account. The next day I open the MS Outlook 2013 it prompts for username and password but I forgot the username and password. How to know and reset the username and password? Pls advice...

    Saturday, September 14, 2013 1:35 AM


  • Hi Adrian,

    If you can Access through ECP, Password can be changed.

    If you can login to your machine, than try to reinstall outlook as "AUTO Discover" may work.

    Or else Contact your "email provider/IT department" as Mike mentioned it.



    Naren Neelam, Messaging Consultant,
    ITBigBang (P) Ltd Www.ITBigBang.Com | Hire Us for Messaging Consulting

    Saturday, September 14, 2013 6:52 AM

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