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Can't connect to Air Router after Windows 8 update RRS feed

  • Question

  • I just bought a new ASUS and did a huge Windows update Friday.  After that, I haven't been able to connect to my Air Router with either my computer or iPad.  I can connect directly from the modem to the computer, so I thought the router was broken, but a tech came out and was able to connect his phone and my phone to it.  Any ideas?
    Tuesday, June 4, 2013 5:32 PM

Answers

  • Yes, I restarted the router multiple times and it never worked.  I ended up replacing it and everything works fine now.  Thanks for the reply.
    • Marked as answer by Leo Huang Wednesday, June 12, 2013 8:09 AM
    Thursday, June 6, 2013 5:28 AM

All replies

  • It seems like the Windows update timing was coincidental as your ipad won't connect either. Since you can connect directly through the modem that still leaves the router or your connection to it as the probable problem source despite having a tech look at it. Have you cycled power to the router or tried to reset it?
    • Proposed as answer by KentIrwin Thursday, June 6, 2013 1:51 PM
    Tuesday, June 4, 2013 7:41 PM
  • Yes, I restarted the router multiple times and it never worked.  I ended up replacing it and everything works fine now.  Thanks for the reply.
    • Marked as answer by Leo Huang Wednesday, June 12, 2013 8:09 AM
    Thursday, June 6, 2013 5:28 AM