Asked by:
The reason for the problem: 5.3.0 - Other mail system problem 550-'5.1.1 User unknown'

Question
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Hello,
#I have an exchange 2013 cluster environment and identified that are returning from valid accounts rejections, I use acceptdomains as InternalRelay and have set the AddressBookEnabled true:AddressBookEnabled : True
DomainName : mydomains.com.br
DomainType : InternalRelay#I'm getting these bounces valid accounts:
The following message to <ti@mydomain.com.br> was undeliverable.
The reason for the problem:
5.3.0 - Other mail system problem 550-'5.1.1 User unknown'
Reporting-MTA: dns; MYSPAMSERVER.embratelmail.com.br
Final-recipient: RFC822; ti@mydomain.com.br
Action: failed
Status: 5.0.0
Remote-MTA: dns; [172.17.0.45]
X-Supplementary-Info: <[172.17.0.45] #5.0.0 smtp; 5.3.0 - Other mail system
problem 550-'5.1.1 User unknown' (delivery attempts: 0)>#I use only 2 exchange native spam settings that are installed on mailbox servers .:
PS E:\> Get-SenderFilterConfig
Name : SenderFilterConfig
BlockedSenders : {<>}
BlockedDomains : {}
BlockedDomainsAndSubdomains : {}
Action : Reject
BlankSenderBlockingEnabled : True
RecipientBlockedSenderAction : Delete
Enabled : True
ExternalMailEnabled : True
InternalMailEnabled : True
PS E:\> Get-RecipientFilterConfig
Name : RecipientFilterConfig
BlockedRecipients : {<>}
RecipientValidationEnabled : True
BlockListEnabled : True
Enabled : True
ExternalMailEnabled : True
InternalMailEnabled : True#I use separated function, CAS e MAILBOX. I don't use Edge Transport.
#I realized that the answers of bad bounces are the CAS and not the Mailbox Server.
My configs:
& $env:ExchangeInstallPath\Scripts\Install-AntiSpamAgents.ps1 $servers = "EXMBX01","EXMBX02","EXMBX03","EXMBX04","EXMBX05","EXMBX06" Invoke-Command -ScriptBlock { Restart-Service MSExchangeTransport Write-Host "Restart-Service MSExchangeTransport Finished..." } -ComputerName $servers Set-TransportConfig -InternalSMTPServers @{Add="10.100.11.35","10.100.11.36","10.100.11.37","10.100.11.38","10.100.11.39","10.100.11.40"} Get-TransportConfig | Format-List InternalSMTPServers
#Blocking message with blank senders Set-SenderFilterConfig -BlankSenderBlockingenabled $true
Set-SenderFilterConfig -BlockedSenders @{Add="<>"}
Set-RecipientFilterConfig -BlockedRecipients @{Add="<>"}#Enable LDAP Set-RecipientFilterConfig -RecipientValidationEnabled $true
Any idea?
Thanks.
- Edited by EvandroSemedo Monday, August 29, 2016 1:33 PM
Monday, August 29, 2016 12:57 PM
All replies
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Hi,
There are same issues solution on below post, please check if it can help to resolve your issues:
https://social.technet.microsoft.com/Forums/exchange/en-US/fe86f319-fbd7-4bbb-a7b1-ef583f406d04/remote-serverthe-sender-received-the-error-message-xsupplementaryinfo-sbs08sclocal-511?forum=exchangesvrsecuremessaginglegacy
https://social.technet.microsoft.com/Forums/exchange/en-US/ef1e584e-6cee-4aaf-8846-24d80011c262/remote-server-returned-511-smtp-550-511-user-unknown-when-send-mail-from-external?forum=exchange2010
https://social.technet.microsoft.com/Forums/exchange/en-US/70ee425b-54ce-4acb-988b-d3daea840868/-511-smtp550-511-resolveradrexrecipnotfound-not-found-smtp?forum=exchangesvrclientslegacy
Dinesh Singh https://ucservice.blogspot.com
- Proposed as answer by Edward van BiljonMVP Tuesday, August 30, 2016 4:56 AM
Monday, August 29, 2016 4:05 PM -
If i to set AddressBookEnabled to False after converting the domain from Authoritative to Internal Relay, I can't to do Recipient Validation...
when I set up a accepteddomain as internalrelay and setting the AddressBookEnabled to False, i receive the e-mails.
Is there any limitation of this feature for multi-tenancy environment / hosting?
Can be this in my case?
I would like to continue doing recipient validation using internal relay, because of spam and hybrid environment
- Edited by EvandroSemedo Tuesday, August 30, 2016 3:04 PM
Monday, August 29, 2016 4:54 PM