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Service Pack Problem RRS feed

  • Question

  • I'm running Windows XP Profession v.5.1.  I downloaded Service Pack 3 from the Microsoft web site and tried to install it. It told me I need at least Service Pack 1.  So, I downloaded Service Pack 1 and 2.  When I tried to install them, they both told me they were not seeing the version expected.  Any suggestions about what I can do to get the service packs to run?
    Wednesday, September 12, 2012 11:34 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
    Once you run the tool, click on the
    Continue button, then click on the Copy button and paste the report into your post.


    Carey Frisch

    Thursday, September 13, 2012 4:33 AM
    Moderator