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BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys) in Windows 8

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Hi,

I recently got a new laptop PC and have been getting the BSOD with the above message. Can anyone help me? I keep losing data.

Minidump files are at: https://onedrive.live.com/redir?resid=25962C0DAEBA454D!261&authkey=!AGAgDR95ioCoI2Q&ithint=file%2czip

I would really appreciate any help!

Monday, November 3, 2014 7:33 PM

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Coccolith

These were Related to bckd.sys Related to Blue Coat Systems, Inc. I would remove it at least to test.

Wanikiya and Dyami--Team Zigzag
- Marked as answer by Yolanda Zhu Thursday, November 13, 2014 10:17 AM
Monday, November 3, 2014 9:13 PM

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Coccolith

You uploaded shortcuts instead of the dmp files try it again.

Threads merged same topic.

Wanikiya and Dyami--Team Zigzag
- Edited by ZigZag3143x Monday, November 3, 2014 8:42 PM
Monday, November 3, 2014 8:40 PM
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Does this work instead?

https://onedrive.live.com/redir?resid=25962C0DAEBA454D!262&authkey=!ACiUFRF_0cLvddI&ithint=file%2czip

Monday, November 3, 2014 8:48 PM
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Coccolith

These were Related to bckd.sys Related to Blue Coat Systems, Inc. I would remove it at least to test.

Wanikiya and Dyami--Team Zigzag
- Marked as answer by Yolanda Zhu Thursday, November 13, 2014 10:17 AM
Monday, November 3, 2014 9:13 PM
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Thanks so much! I'll remove it and see if that fixes the problem.

Monday, November 3, 2014 9:20 PM
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Hi,

How about your problem now, is your problem resolved？
Roger Lu
TechNet Community Support

Wednesday, November 5, 2014 3:48 PM