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Exchange Active sync RRS feed

  • Question

  • We had a major issue last week and lost email. The onsulting firm we used fixed the issue but our Active Sync no longer works with our apple devices. I did not setup the original configuration. One this I noticed is there is no Virtual Directory in IIS. This is needed correct for the Active Sync to work?

     

     

    Thanks

    Tuesday, August 30, 2011 1:45 PM

Answers

  • Hi,

    Yes, virtual directory is must for ActiveSync to work because this directory is for ActiveSync clients to connect to mailboxes.  By default, when Exchange 2010 is installed, a new virtual directory is created in the default Web site in IIS. This virtual directory is named Microsoft-Server-ActiveSync. You also can create additional Exchange ActiveSync virtual directories under Web sites other than the default Web site.

    From your description, if the virtual directory is corrupted and removed, you can create a new Exchange ActiveSync virtual directory, which you can refer to the article ‘Create an Exchange ActiveSync Virtual Directory.

    Hope this helps.

    Thanks


    Sophia Xu
    • Marked as answer by Sophia Xu Tuesday, September 6, 2011 6:18 AM
    Thursday, September 1, 2011 1:48 AM

All replies

  • I would issue a demand to the consulting firm to finish the job properly.  There's no way for anyone to be able to figure out what's wrong with the scant information you provided, sorry.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Tuesday, August 30, 2011 5:21 PM
  •  Was hoping for an easy fix. Thanks Its back on them now.
    Tuesday, August 30, 2011 6:02 PM
  • Exchange active sync needs its own directory in IIS for the EAS application to work.

    but itäs up to the consultring firm to finish/fix what they started.

     


    lasse at humandata dot se, http://anewmessagehasarrived.blogspot.com
    Tuesday, August 30, 2011 6:06 PM
  • Hi,

    Yes, virtual directory is must for ActiveSync to work because this directory is for ActiveSync clients to connect to mailboxes.  By default, when Exchange 2010 is installed, a new virtual directory is created in the default Web site in IIS. This virtual directory is named Microsoft-Server-ActiveSync. You also can create additional Exchange ActiveSync virtual directories under Web sites other than the default Web site.

    From your description, if the virtual directory is corrupted and removed, you can create a new Exchange ActiveSync virtual directory, which you can refer to the article ‘Create an Exchange ActiveSync Virtual Directory.

    Hope this helps.

    Thanks


    Sophia Xu
    • Marked as answer by Sophia Xu Tuesday, September 6, 2011 6:18 AM
    Thursday, September 1, 2011 1:48 AM