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Cannot access to our sharepoint site because we have a problem with activex controls RRS feed

  • Question

  • hi to everyone,

    I don´t know how it works sharepoint, and i´ll try to explain my issue.

    when i open the sharepoint site and i try to enter to "x" tab, the window show me the next error:

    "The list cannot be displayed in datasheet view for one or more of the following reasons: A datasheet component compatible with windows sharepoint services is not installed, your browser does not support Activex controls, or support for activex controls is disabled.

    1.-The activex controls are installed and running, so i don´t know what´s going on and i don´t understand how sharepoint works.

    Please if anybody can help me, i´ll be gratefull.

    Rubén Meneses (CHILE)  

    • Moved by Mike Walsh FIN Tuesday, March 29, 2011 2:06 PM standard admin q (From:SharePoint - Enterprise Content Management (pre-SharePoint 2010))
    Tuesday, March 29, 2011 1:38 PM

Answers

  • Hi Ruben,

     

    These issues occur when the virtual server on which Windows SharePoint Services is extended does not have Business Portal 3.0 installed. When Business Portal 3.0 is installed on a virtual server, the following actions occur:

    1.       Business Portal 3.0 adds several httpModules elements to the Web.config file in the root of the virtual server.

    2.       Business Portal 3.0 removes httpModules elements from all Web.config files that are contained in subfolders that are under the root of the virtual server. This removal occurs for all virtual servers on the server.

    Therefore, if the virtual server on which Windows SharePoint Services is extended does not have Business Portal 3.0 installed, SharePoint Web services cannot be accessed on that virtual server. This condition occurs because the Web.config file in the Isapi subfolder was modified.

     

    Please refer to this KB article to get more detailed information about this issue and try the solution there: http://support.microsoft.com/kb/914212.

     

    Thanks & Regards,

    Peng Lei

    • Marked as answer by David HM Wednesday, April 6, 2011 8:53 AM
    Wednesday, March 30, 2011 3:07 AM

All replies

  • 1. You need to use IE as your browser - i.e a browser that supports activex controls.

    2. For datasheet view to work you also need to have a suitable (MS) Office application installed on your client.

    (3. You should only have Office applications from the same year installed on your client - for instance don't mix and match Office 2007 (Word 2007 for instance) with say Office 2010 (like Outlook 2010)


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Tuesday, March 29, 2011 2:06 PM
  • Thanks Mike,

    1.-I already installed IE8 in the computer

    2.-I have office 2007 installed but i have an application that works under access 2003 so i have a mixed MS Office and it´s impossible change this conf.

    3.-I have a normal access under mozilla 4, and this browser show me all the docs.

    4.-Why the site works under mozilla?? because the mixed ms office???

    Thanks

    Rubén Meneses

    Tuesday, March 29, 2011 2:16 PM
  • Hi Ruben,

     

    These issues occur when the virtual server on which Windows SharePoint Services is extended does not have Business Portal 3.0 installed. When Business Portal 3.0 is installed on a virtual server, the following actions occur:

    1.       Business Portal 3.0 adds several httpModules elements to the Web.config file in the root of the virtual server.

    2.       Business Portal 3.0 removes httpModules elements from all Web.config files that are contained in subfolders that are under the root of the virtual server. This removal occurs for all virtual servers on the server.

    Therefore, if the virtual server on which Windows SharePoint Services is extended does not have Business Portal 3.0 installed, SharePoint Web services cannot be accessed on that virtual server. This condition occurs because the Web.config file in the Isapi subfolder was modified.

     

    Please refer to this KB article to get more detailed information about this issue and try the solution there: http://support.microsoft.com/kb/914212.

     

    Thanks & Regards,

    Peng Lei

    • Marked as answer by David HM Wednesday, April 6, 2011 8:53 AM
    Wednesday, March 30, 2011 3:07 AM
  • Try installing Windows SharePoint Services support from your office installation. Follow the steps outlined here

    http://blog.sharepointhosting.com/Lists/Posts/Post.aspx?List=399ed944%2D72d2%2D4932%2Dbc13%2Dde0586abf2d1&ID=81

    Let mek now how it goes.

    Tuesday, April 5, 2011 1:52 PM