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Authenticator app not automatically updating cloud backup... RRS feed

  • Question

  • Hi all - and thank you in advance for any help/guidance.

    I am running the latest version of the MS Authenticator app on Android (Q).  I have several accounts added to it and they are all working fine.  I also enabled the Cloud Backup feature "just in case" using a separate MS account.

    The initial backup was successful, but when I added a few more accounts, and then tapped on "Details" in the cloud backup setting, expecting that the app will have updated the backup with the new accounts, it didnt.

    The backup date was the same as when I initially set it up.

    Can I somehow force the app to update the backup (adding all additional accounts not currently backed up)?  Why isnt it doing this automatically?

    Thanks for any help -

    Joe

    Thursday, February 27, 2020 3:45 AM