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Office 2010 apps crash when opening content from SharePoint 2007 RRS feed

  • Question

  • Whenever I attempt to open content directly from a SharePoint site either via a network location or from within IE, Word, PowerPoint and Excel will crash. I have tried deleting the Data and Addins and Options registry keys for Word but with no luck. I have also tried renaming the normal.dotm but that did nothing as well. I have even gone so far as to uninstall and reinstall Office.

    I am running 32 bit Office 2010 on Windows Server 2008 R2

    SharePoint version is 2007

    Why do these apps crash:

     

    Here is the crash message from Word:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WINWORD.EXE
    Application Version: 14.0.4736.1000
    Application Timestamp: 4b5fcbf5
    Fault Module Name: wwlib.dll
    Fault Module Version: 14.0.4736.1000
    Fault Module Timestamp: 4b5fcc50
    Exception Code: c0000005
    Exception Offset: 006159c4
    OS Version: 6.1.7601.2.1.0.274.10
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    skulcid: 1033

     

    Here is the crash message from Excel:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: EXCEL.EXE
    Application Version: 14.0.4736.1000
    Application Timestamp: 4b5fcca7
    Fault Module Name: mso.dll
    Fault Module Version: 14.0.6023.1000
    Fault Module Timestamp: 4d7a3e58
    Exception Code: c0000005
    Exception Offset: 0026643b
    OS Version: 6.1.7601.2.1.0.274.10
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    skulcid: 1033

     

    Here is the crash message from PowerPoint:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: POWERPNT.EXE
    Application Version: 14.0.4736.1000
    Application Timestamp: 4b5fcc14
    Fault Module Name: ppcore.dll
    Fault Module Version: 14.0.4736.1000
    Fault Module Timestamp: 4b5fcc59
    Exception Code: c0000005
    Exception Offset: 00029c6e
    OS Version: 6.1.7601.2.1.0.274.10
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    skulcid: 1033

    • Moved by Mike Walsh FIN Thursday, July 28, 2011 5:17 PM admin q (From:SharePoint - General Question and Answers and Discussion (pre-SharePoint 2010))
    Thursday, July 28, 2011 3:00 PM

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