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Troubleshooting: Cannot restart a computer after restoring to a point before Windows Disk Protection was turned on RRS feed

  • General discussion

  • Troubleshooting: Cannot restart a computer after restoring to a point before Windows Disk Protection was turned on

    Audience

    IT administrators

    Symptoms

    You cannot restart the computer after restoring to a point before Windows Disk Protection was turned on.

    Cause

    If System Restore is set to a time before Windows Disk Protection was turned on, and Windows Disk Protection is set to Retain All Changes Temporarily, you will be unable to restart the computer. The only recovery option is to reinstall the operating system.

    Workaround

    Turn off Windows Disk Protection before you perform a system restore.

    To turn off Windows Disk Protection

    1.      Log on as the SteadyState administrator.

    2.      In the Windows SteadyState main dialog box, under Global Computer Settings, click Protect the Hard Disk.

    3.      In the Protect the Hard Disk dialog box, select Off, and then click OK.

    4.      Restart the computer.

     

    Applies To the Following Operating Systems

    Windows Vista

    Windows XP

     

    Wednesday, August 6, 2008 11:30 PM