Asked by:
Recovery Key

Question
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Why the heck is this happening??? This has never happened before and I sure as heck don't know what the heck a recovery key is and why this tablet locked up.
- Edited by Carey FrischMVP Tuesday, March 20, 2018 7:00 AM Remove profanity
Tuesday, March 20, 2018 2:51 AM
All replies
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Hi,
Are you using BitLocker?
Please provide version of Windows you are using.... Windows 7 (with SP1), 8.1, or 10?
And provide make and model name of your tablet.
Regards,Ashidacchi >> http://hokusosha.com/
Tuesday, March 20, 2018 5:00 AM -
If you do not have the encryption PIN/Password nor the recovery key then there is no way to recover access to your machine. I am assuming that you are referring to Bitlocker.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
Wednesday, March 21, 2018 1:08 AM -
Hi,
Could you give more information about this issue?
If it is BitLocker recovery key, here are some links for your reference.
Find my BitLocker recovery key:
https://support.microsoft.com/en-sg/help/4026181/windows-find-my-bitlocker-recovery-key
BitLocker recovery keys: Frequently asked questions:
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Vera Hu Thursday, March 22, 2018 9:23 AM
Wednesday, March 21, 2018 2:27 AM -
Hi,
How’s everything going? Please feel free to give me any update.
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Friday, March 23, 2018 8:30 AM