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bluescreen error on windows 7 home basic service pack 1 of hp pavilion g6 notebook RRS feed

  • Question

  • when my system is in screen saver mode suddenly it goes to bluescreen with title "Aproblem has been detected and windows has been shut to prevent damage to your computer"

    with stop error 0x0000009F (some more four segment of error was given within the bracket)

    and system get shutdown 

    again i started my pc then a windows is popped out with containg the message as follows:-

    window has recovered from unexpected shutdown

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7601.2.1.0.768.2

      Locale ID:                                             16393

    Additional information about the problem:

      BCCode:                                               1000009f

      BCP1:                                                    0000000000000004

      BCP2:                                                    0000000000000258

      BCP3:                                                    FFFFFA80042E6B50

      BCP4:                                                    FFFFF80000B9C3D0

      OS Version:                                          6_1_7601

      Service Pack:                                       1_0

      Product:                                               768_1

    Files that help describe the problem:

      C:\Windows\Minidump\070612-40778-01.dmp

      C:\Users\hp\AppData\Local\Temp\WER-70044-0.sysdata.xml

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    please suggest me what is the main reason and  possible solution for this. i feel very thankful to you ..... 

    Friday, July 6, 2012 3:11 PM

Answers

All replies

  • Please Upload this File  C:\Windows\Minidump\070612-40778-01.dmp  into SkyDrive.

    Regards,


    MCT / MCITP / MCTS / MCSA / C|EH

    Friday, July 6, 2012 6:03 PM
  • The Stop 0x0000009F (DRIVER_POWER_STATE_FAILURE) indicates that the driver is in an inconsistent or invalid power state; the value of the BCP1 parameter indicates that the power state transition timed out waiting to synchronize with the PnP subsystem.

    Upload the DMP file from the \Windows\Minidump folder to your Windows Live SkyDrive, make it publicly accessible and post the URL here, so we can analyze it and sugest you a solution to this problem.

    Bye.


    Luigi Bruno

    Friday, July 6, 2012 7:22 PM
  • when my system is in screen saver mode suddenly it goes to bluescreen with title "Aproblem has been detected and windows has been shut to prevent damage to your computer"

    with stop error 0x0000009F (some more four segment of error was given within the bracket)

    and system get shutdown 

    again i started my pc then a windows is popped out with containg the message as follows:-

    window has recovered from unexpected shutdown

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7601.2.1.0.768.2

      Locale ID:                                             16393

    Additional information about the problem:

      BCCode:                                               1000009f

      BCP1:                                                    0000000000000004

      BCP2:                                                    0000000000000258

      BCP3:                                                    FFFFFA80042E6B50

      BCP4:                                                    FFFFF80000B9C3D0

      OS Version:                                          6_1_7601

      Service Pack:                                       1_0

      Product:                                               768_1

    Files that help describe the problem:

      C:\Windows\Minidump\070612-40778-01.dmp

      C:\Users\hp\AppData\Local\Temp\WER-70044-0.sysdata.xml

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

    please suggest me what is the main reason and  possible solution for this. i feel very thankful to you ..... 

    hi

    i have uploaded all concerning data to skydrive in public folder regarding only this issue. you can refer it to check the main problem. this is my frequent error. i am putting my public folder link-

    https://skydrive.live.com/redir?resid=2DAA37D37AD545A2!105  

     

    thanks & bye



    • Edited by pratyush06 Friday, July 6, 2012 8:20 PM
    Friday, July 6, 2012 8:17 PM
  • hi 

    i am giving you link of my skydrive public folder

    https://skydrive.live.com/redir?resid=2DAA37D37AD545A2!105 

    thanks 

    Friday, July 6, 2012 8:21 PM
  • hi 

    i am giving you link of my skydrive public folder

    https://skydrive.live.com/redir?resid=2DAA37D37AD545A2!105 

    thanks 

    Friday, July 6, 2012 8:21 PM
  • According to the information recorded in the dump file, there was a memory corruption problem: I suggest you to run the Windows memory diagnostic tool as indicated at http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer.
    A more thorough test can be performed by running Memtest86+ (http://www.memtest.org/).

    Bye.


    Luigi Bruno

    • Marked as answer by pratyush06 Saturday, July 7, 2012 3:10 PM
    Saturday, July 7, 2012 10:15 AM
  • thanks for your kind support
    Saturday, July 7, 2012 3:16 PM
  • Nice to meet you.

    Bye.


    Luigi Bruno

    Saturday, July 7, 2012 3:39 PM