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Project Server 2013 Poor Performance RRS feed

  • Question

  • Hi Guys

    On a new build of Project Server, we are experiencing poor performance across the board, Site Collection, Central Admin, everything is slow.

    We have allocated 12GB and Quad core (lower end of the recommend scale). However as there are no users, I would expect it to be fine at the moment (Search is not setup or anything, just a simple service app with a pwa site provisioned).

    What things can we check? From looking on the internet, Distributed Cache crops up a lot. Can this bring performance right down?

    For the record, we have March 2013 PU and Oct 2013 CU applied.

    Monday, January 20, 2014 5:41 PM

All replies

  • Hello,

    There could be a number of causes, it is very difficult to diagnose without understanding the farm infrastructure. Can you give details of:

    • Number of servers in the farm + Specs
    • If virtual, is the host server over committed? Have you set up reservations for memory and CPU?
    • What is the storage?
    • What is the network speed between servers / storage etc?
    • Do you have any Anti-Virus software installed on the servers? If so, have you tested with it disabled on all servers in the farm?

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com | CPS

    Monday, January 20, 2014 9:30 PM
    Moderator
  • Hi

    Thanks for the reply, the following is the case;

    • 1 Server Farm (and a SQL Server which is separate) - 12GB and a quad core setup
    • We have about 50GB on C: about 8GB remaining, D: is a large drive, 300GB remaining there
    • AV has been turned off (helped slightly, but only that)
    • The virtual server should be ok as its quite new - it doesn't have much in the way of servers just yet
    • Thought about Network speed however its the app server in general which is slow, so even loading server manager, logging in etc

    We noticed the RAM is being used highly even though the servers basically empty, but looking at whats going on it doesn't seem to look wrong (e.g. no randomly high numbers)


    • Edited by Jumpy99 Monday, January 20, 2014 11:20 PM
    Monday, January 20, 2014 11:19 PM
  • Hello,

    Sounds like the issue may be away from SharePoint if the general functions such as loading server manager, loading event logs etc. are slow. Out of interest what are the SQL server specs? The SharePoint server should really have 16 GB RAM minimum.

    What process is using most of the RAM? Are the SharePoint pages consistently slow or just on first load on that day? If on first load, try using the SharePoint Warm up scripts that are available online - have a search as there are a few.

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com | CPS

    Monday, January 20, 2014 11:42 PM
    Moderator
  • If you are running all of this in a VM and have all your VM images (SQL and SharePoint) on C drive then this is your bottle neck.  Move the SQL and SharePoint VM to the D drive and you should see quite a bit of improvement.

    There is disk contention for hyper-v server OS, page file, and each VM. If you add a few extra disk drive and put a VM on a separate disk drive, you will see speed improvments

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries



    Tuesday, January 21, 2014 12:00 AM
    Moderator
  • we had a similar issue in VM env. Problem was with RAM setting for the SQL VM - switching from dynamic allocation to static for the RAM solved our issue.

    Good Luck

    JF

    Tuesday, January 21, 2014 7:18 PM
  • JF is right about the dynamic RAM in Hyper-V ... its not supported with SharePoint 2013.  You must have Static RAM set for the App Fabric cache service to configure itself correctly.

    Cheers,

       James.


    James Boman - http://www.boman.biz Software Consultant for IPMO - http://www.ipmo.com.au

    Tuesday, January 21, 2014 10:28 PM