Failed to upgrade version 1803 RRS feed

  • Question

  • Have repeatedly failed to update from Windows 10 Version 1607 to 1803. These are the things I have tried so far:

    a. Update using Windows Update Assistant.

    b. Renaming the Software Distribution folder and CBS.log file.

    c. Disabling Windows Defender and Firewall. The computer does not have any third party anti-virus software.

    d. Updating all individual hardware drivers, including the display adapter from Device Manager.

    e. Updating BIOS

    f. Using the Media Creation Tool to upgrade the machine.

    Still the same problem appears. SetupDiag provides this error code:

    SetupDiag: processing rule: FindRollbackFailure.
    Error: SetupDiag reports rollback failure found.
    Last Phase = Safe OS
    Last Operation = Close log files
    Error = 0xC1900101-0x30017

    In the GUI, this is the error message returned:


    The installation failed in the FIRST_BOOT phase with an error during BOOT operation.

    It then reverts to the previous build.

    As far as I can tell, there is plenty of hard disk space >220 GB available. The machine in question is a Lenovo E440.

    Any ideas on possible solution? Can share logs if required.

    Saturday, March 28, 2020 8:42 AM