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Can anyone help me fault find this problem? (Win 8.1 to Win 7 Remote Desktop issue ) RRS feed

  • Question

  • Hi, 

    I am connecting from a Win 8.1 machine at home into a Win 7 machine at work. I connect through Dell Global VPN.

    This works ok wirelessly, but in order to get better performance I wanted to connect to the internet via wired ethernet instead. 

    I can get ethernet working on home machine and connect to internet - no problem. But whenever I try to log into work machine that way, it doesn't like it and says there is an internal error.

    Just to re-iterate, this works fine wirelessly, just not via ethernet. I can connect to VPN ok but can't access Win 7 machine via ethernet. 

    If I switch back to wireless, it works. 

    I would love to resolve if anyone has suggestions how to get to the bottom of it? 

    Many thanks. 

    Friday, October 10, 2014 12:12 PM