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Windows Update fails RRS feed

  • Question

  • Hi

    Windows Update fails with the error below. I have tried the commands below without success.

    Regards,

    Michael

    net stop wuauserv
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f
    rd %WINDIR%\SoftwareDistribution
    net start wuauserv
    wuauclt.exe /resetauthorization /detectnow

    2015-10-29 09:28:09:272  380 1124 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 2633; does use network; is at background priority
    2015-10-29 09:28:09:459  380 1124 WS WARNING: Nws Failure: errorCode=0x803d0013
    2015-10-29 09:28:09:459  380 1124 WS WARNING: The body of the received message contained a fault.
    2015-10-29 09:28:09:459  380 1124 WS WARNING: Soap fault info:
    2015-10-29 09:28:09:459  380 1124 WS WARNING: reason: Fault occurred
    2015-10-29 09:28:09:459  380 1124 WS WARNING: code: Client
    2015-10-29 09:28:09:459  380 1124 WS WARNING: detail: <detail><ErrorCode>InvalidParameters</ErrorCode><Message>parameters.OtherCachedUpdateIDs</Message><ID>0377b0ea-e8ea-41e0-a0d0-6ed693cacc47</ID><Method>"</detail">http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"</Method></detail>
    2015-10-29 09:28:09:459  380 1124 WS WARNING: Soap fault detail: errorCode='InvalidParameters', message='parameters.OtherCachedUpdateIDs', id='0377b0ea-e8ea-41e0-a0d0-6ed693cacc47', method='"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"'
    2015-10-29 09:28:09:459  380 1124 WS FATAL: OnCallFailure failed with hr=0X80244007
    2015-10-29 09:28:09:459  380 1124 PT WARNING: PTError: 0x80244007
    2015-10-29 09:28:09:459  380 1124 PT WARNING: SyncUpdates_WithRecovery failed.: 0x80244007
    2015-10-29 09:28:09:459  380 1124 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 2633) stopped; does use network; is at background priority
    2015-10-29 09:28:09:459  380 1124 PT   + SyncUpdates round trips: 54
    2015-10-29 09:28:09:459  380 1124 PT WARNING: Sync of Updates: 0x80244007
    2015-10-29 09:28:09:459  380 1124 PT WARNING: SyncServerUpdatesInternal failed: 0x80244007
    2015-10-29 09:28:09:459  380 1124 Agent   * WARNING: Failed to synchronize, error = 0x80244007
    2015-10-29 09:28:09:459  380 1124 Agent   * WARNING: Exit code = 0x80244007
    2015-10-29 09:28:09:459  380 1124 Agent *********
    2015-10-29 09:28:09:459  380 1124 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 37]
    2015-10-29 09:28:09:459  380 1124 Agent *************
    2015-10-29 09:28:09:459  380 1124 Agent WARNING: WU client failed Searching for update with error 0x80244007
    2015-10-29 09:28:09:459  380 1124 IdleTmr WU operation (CSearchCall::Init ID 37, operation # 2541) stopped; does use network; is not at background priority
    2015-10-29 09:28:09:459  380 1124 IdleTmr Decremented idle timer priority operation counter to 1
    2015-10-29 09:28:09:459  380 19c0 AU >>##  RESUMED  ## AU: Search for updates [CallId = {C4B313BC-9EA2-414C-BD7D-508D8D1AC643} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2015-10-29 09:28:09:459  380 19c0 AU   # WARNING: Search callback failed, result = 0x80244007
    2015-10-29 09:28:09:459  380 19c0 AU #########
    2015-10-29 09:28:09:459  380 19c0 AU ##  END  ##  AU: Search for updates  [CallId = {C4B313BC-9EA2-414C-BD7D-508D8D1AC643} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2015-10-29 09:28:09:459  380 19c0 AU #############
    2015-10-29 09:28:09:459  380 19c0 AU All AU searches complete.
    2015-10-29 09:28:09:459  380 19c0 AU   # WARNING: Failed to find updates with error code 80244007
    2015-10-29 09:28:09:459  380 19c0 AU AU setting next detection timeout to 2015-10-29 13:28:09
    2015-10-29 09:28:09:459  380 19c0 AU Adding timer:
    2015-10-29 09:28:09:459  380 19c0 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-10-29 13:28:09, not idle-only, not network-only
    2015-10-29 09:28:09:459  380 19c0 AU   # Publishing WNF Per user update count event Count: 29 SID {S-1-5-21-1377393817-2111133311-1600358205-500} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2015-10-29 09:28:09:459  380 19c0 AU   # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1377393817-2111133311-1600358205-1004} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2015-10-29 09:28:09:459  380 19c0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.

    Thursday, October 29, 2015 8:45 AM

Answers

All replies

  • hI.

    try to install update kb2883201:

    here:

    Windows Update
    To obtain this update from Windows Update, follow these steps:
    1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
    2. Tap or click Settings.
    3. In the search box, type Windows Update.
    4. Tap or click Install optional updates.
    Microsoft Download Center
    You can also obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the Microsoft Download Center, and then search for KB2883201.

    Prerequisites

    To apply this update, you must have update 2771431 installed on the computer.

    Restart information

    You must restart the computer after you apply this update.

    Update replacement information

    This update does not replace any previously released update.


    -----------------------------------------------------------------

    Sincerely!

    Khalid Garayev

    * Please don't forget to mark as answer or Vote if it helps!

    Thursday, October 29, 2015 11:07 AM
  • Hi

    Thanks for replying. KB2883201 does not apply to Windows 8.1. I should have posted the question in Windows 8.1 IT pro.

    Regards,

    Michael

    Thursday, October 29, 2015 11:18 AM
  • Hi. If you have Win8 OS then it's the wrong post you have created. 

    Ok then create another post in Win8.1 

    Good luck.


    -----------------------------------------------------------------

    Sincerely!

    Khalid Garayev

    * Please don't forget to mark as answer or Vote if it helps!

    Thursday, October 29, 2015 11:23 AM
  • Recreated in Windows 8.1 IT Pro.
    • Marked as answer by MiLa97 Thursday, October 29, 2015 11:36 AM
    Thursday, October 29, 2015 11:36 AM