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  • Question

  • I keep getting the following upon starting my computer:

    C:\Users|(My user name)|AppData|Local|Conduit|BackgroundContainer.dll

    What is the issue and what can I do to fix this?

    I believe I am using IE 11.

    Thanks,

    Nick

    Wednesday, January 22, 2014 3:01 PM

Answers

All replies

  • See: "How to Reset Internet Explorer settings".


    Then...

    1. Please download and run the Microsoft Safety Scanner tool (freeware).
    2. Reboot your PC.
    3. Please download and update Malwarebytes Anti-Malware Free
    4. Reboot Windows in Safe Mode and run a Full Scan with Malwarebytes Anti-Malware.
    5. Download and Run AdwCleaner (Freeware)
    6
    . Reboot and Test.

    Best of Luck,



    Vincenzo Di Russo
    Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Community and TechNet Forums
    My MVP Profile

    Wednesday, January 22, 2014 3:38 PM
  • Thanks I will give it a try tomorrow and let you know what happens.

    Nick

    Wednesday, January 22, 2014 6:58 PM
  • Nick,

    Please reply and let us know if your issue is resolved or if you need further assistance.

    Regards,

    Vincenzo Di Russo
    Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Community and TechNet Forums
    My MVP Profile

    Thursday, January 23, 2014 6:05 AM
  • Seems to have worked.  Took a while for the full scan.

    Got a lot of PUP stuff I never heard of.

    Thanks for the help.

    Thursday, January 23, 2014 4:09 PM
  • Seems to have worked.  Took a while for the full scan.

    Got a lot of PUP stuff I never heard of.

    Thanks for the help.


    Excellent.


    You're welcome & Thank you for your feedback.


    Regards,

    Vincenzo Di Russo
    Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Community and TechNet Forums
    My MVP Profile

    Thursday, January 23, 2014 4:26 PM