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compattelrunner.exe causes Macrium backing up to fail RRS feed

  • Question

  • Hi 

    I am running Windows 10 v 1709.  Macrium 7.1 does not complete backing up and its log blames CompatTelRunner.exe

    The relevant section of the log is below.

    Any ideas please?

    Yhank you

    Mzeemzee

    Date      22/01/2018 5:19:27 a.m.  
    Type      Error
    Event     1000  
    Source    Application Error
    Faulting application name: CompatTelRunner.exe, version: 10.0.16299.15, time stamp: 0x74099bb1
    Faulting module name: wuapi.dll_unloaded, version: 10.0.16299.98, time stamp: 0x55bdd18d
    Exception code: 0xc0000005
    Fault offset: 0x000000000002b028
    Faulting process id: 0xc28
    Faulting application start time: 0x01d392d01281dd61
    Faulting application path: C:\WINDOWS\system32\CompatTelRunner.exe
    Faulting module path: wuapi.dll
    Report Id: 87789783-d98a-4cc1-b233-5a6d566fdd17
    Faulting package full name:
    Faulting package-relative application ID:

    Sunday, January 21, 2018 9:34 PM

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