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Customization workflow and change standard status RRS feed

  • Question

  • Hi guys! We need change standard statuses. I know that we can disable rule which change example from "New" to "InProgress".  Between these standard statuses we paste custom. But I don't know whats related workflow we can affect? Example notification or SLA or etc... Maybe who know what processes are started and executed in the system when status is changed???
    Tuesday, December 25, 2018 3:22 PM