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WIN7 Blue screen - need help! RRS feed

  • Question

  • I was instaling a new version of antivirus and when the program asked to restart the PC got the blue screen.

    Here are my dumps:

    https://cid-389eb4e254ad4259.office.live.com/browse.aspx/.Documents

    Could someone help, please?

    Thanks a lot in advance.

    Monday, November 22, 2010 5:26 PM

Answers

  • The latest crashes are caused by your Atheros Wireless driver:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) - An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiPageFault+0x260
    ndis!NdisFreeTimerObject+0x16
    athrx +0x2e297

        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Sat Jun 06 00:10:06 2009

    As you can see the driver is very old. So update the driver, please.

    Some older crashes are caused by your Intel Storage driver, so update them,too.

    1 crash is caused by this Logitech Webcam driver:

        Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
        Image name: lvrs64.sys
        Timestamp:        Wed Oct 07 10:27:59 2009

    So update the driver, too.,


    best regards
    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Wednesday, November 24, 2010 1:11 PM
    • Marked as answer by Cloud_TS Thursday, November 25, 2010 4:48 AM
    Tuesday, November 23, 2010 12:12 PM

All replies

  • the link doesn't work. Put the files into your public SkyDrive folder.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, November 22, 2010 7:33 PM
  • the link doesn't work. Put the files into your public SkyDrive folder.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    Sorry, Should be ok now:

    http://cid-389eb4e254ad4259.office.live.com/browse.aspx/Minidumps?nl=1&uc=1

    Tuesday, November 23, 2010 12:04 AM
  • The latest crashes are caused by your Atheros Wireless driver:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) - An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiPageFault+0x260
    ndis!NdisFreeTimerObject+0x16
    athrx +0x2e297

        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Sat Jun 06 00:10:06 2009

    As you can see the driver is very old. So update the driver, please.

    Some older crashes are caused by your Intel Storage driver, so update them,too.

    1 crash is caused by this Logitech Webcam driver:

        Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
        Image name: lvrs64.sys
        Timestamp:        Wed Oct 07 10:27:59 2009

    So update the driver, too.,


    best regards
    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Wednesday, November 24, 2010 1:11 PM
    • Marked as answer by Cloud_TS Thursday, November 25, 2010 4:48 AM
    Tuesday, November 23, 2010 12:12 PM
  • Thank you very much.
    Tuesday, November 23, 2010 11:42 PM