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Vista Activation Problem RRS feed

  • Question

  • I have been using Vista Ultimate 64 bit on my machine for over 2 years and following activation have been regularly updating it throughout that time, including SP2.  However during a recent set of updates and restart my vista has suddenly become non genuine.  I have tried a system restore without success and the seriel number stored in the machine is now noted as invalid.  I am now working in Peru hence distance and time make contact difficult other than via the net.  It seems I may have to change the operating system.  Any suggestions?

    Also should I by some miracle get the activation recognised again should I avoid all future updates or certain ones only ...i.e. do you know which updates can cause these problems?

    my quickest contact email is

    living in hope....

    John Bell


    Saturday, August 20, 2011 11:18 PM

Answers

  • "John C Bell" wrote in message news:3d3f0ee5-04c6-4c82-a8ed-8c0f8c711782...

    NOT KEEN ON THREAT, OR WASTING EITHER OF OUR TIME, BUT THANKS FOR THE HELPFUL PARTS OF YOUR COMMUNICATIONS

    STILL LEAVES UNRESOLVED WHY AFTER OVER 2 YEARS OF LEGITIMATE USE SYSTEM IS NO LONGER ACTIVATED


    John C Bell
     
     
    As I said, it’s because the Key in use does not match the computer – change the Key to the one on your COA sticker and things should improve (so long as the COA sticker says it’s for Vista Ultimate).

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 3:55 AM

All replies

  • "John C Bell" wrote in message news:3d6a76ed-ce7d-4709-b36b-cc8129f4d5d5...

    I have been using Vista Ultimate 64 bit on my machine for over 2 years and following activation have been regularly updating it throughout that time, including SP2.  However during a recent set of updates and restart my vista has suddenly become non genuine.  I have tried a system restore without success and the seriel number stored in the machine is now noted as invalid.  I am now working in Peru hence distance and time make contact difficult other than via the net.  It seems I may have to change the operating system.  Any suggestions?

    Also should I by some miracle get the activation recognised again should I avoid all future updates or certain ones only ...i.e. do you know which updates can cause these problems?

    my quickest contact email is

    living in hope....

    John Bell


     
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - IN YOUR OWN THREAD, please

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 21, 2011 11:38 AM
  • Thanks for your response - copy of report below

    Cheers

    John C Bell (jcallistusbell@yahoo.com)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89587-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {917153AB-18E3-4C53-8FCA-2C17442075BD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: M:20110817031549108-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Publisher 2007 - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-191_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{917153AB-18E3-4C53-8FCA-2C17442075BD}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89587-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2253431830-204032644-50674484</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire L100</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070414000000.000000+000</Date></BIOS><HWID>B2333507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89409-726-2958074-65700</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89404-707-4159871-63252</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63703</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63830</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00146-321-300141-02-1033-6000.0000-2562008
    Installation ID: 007204687435859021765404908784002921095520783786458701
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 24W6P
    License Status: Notification
    Notification Reason: 0xC004F032.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAIABAABAAEAAQACAAAAAwABAAEAJJRqKkhdEcfO54QlHgFIJA4grOTy9EZXIRsungrgrFaOtg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      SSDT   PTLTD   POWERNOW
      SLIC   ACRSYS  ACRPRDCT

     


    John C Bell
    Sunday, August 21, 2011 3:52 PM
  • "John C Bell" wrote in message news:a142bb1a-1eb1-484e-9400-d1b0b59557ed...

    Thanks for your response - copy of report below

    Cheers

    John C Bell

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89587-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Publisher 2007 - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine

    Other data-->
    SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire L100</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070414000000.000000+000</Date></BIOS

     

    Spsys.log Content: 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    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: 24W6P
    License Status: Notification
    Notification Reason: 0xC004F032.

     


    John C Bell
     
     
    Please edit your email address out, unless you really ant to be spammed to death!
     
    Your problem is the 0xC004F032 error
    The exact meaning of this error is shrouded in mystery – i.e. MS haven’t published it, AFAIK – but  in this case it’s caused by having the wrong Key for the SLIC table in the BIOS.
    Your BIOS is an Acer – the Key in use is one for a Dell OEM_SLP installation on a Dell machine.
     
    The mismatch means that your installation cannot self-activate as it should.
    IF your COA sticker on the case states that the licensed install is for Windows Vista Ultimate, you can use the Change Product Key link on the System properties page to change the Key to that one – but it’s far more likely that you will have to use the manufacturer’s Recovery system to return the system to is ex-factory state.
    If your Recovery Partition has been destroyed by the new installation, you can order a set of disks for your machine from the manufacturer.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 21, 2011 4:10 PM
  • Thanks Noel

    I will try to roll back or recover the BIOS ... still living in hope with a nice "Black" Vista screen and waiting for armagedon ... shwould you advise a change to Linux?

    Cheers

    John


    John C Bell
    Monday, August 22, 2011 2:57 PM
  • "John C Bell" wrote in message news:c660ff84-8826-4e74-bec1-f977d78ba7e8...

    Thanks Noel

    I will try to roll back or recover the BIOS ... still living in hope with a nice "Black" Vista screen and waiting for armagedon ... shwould you advise a change to Linux?

    Cheers

    John


    John C Bell
     
    I try to make a point of not advising anything, except the correction of current errors.
    (Sometimes I fail dismally! – such as when I get the feeling that the OP is using a Registry Cleaner <vbeg>)
     
    If you have a genuine installation, then you have nothing to fear – otherwise, I may stomp on your head<g>
    You’re hovering between stomping and support at this point, so  you get the benefit of the doubt :)
     
    Either way you should acquire the appropriate set f Recovery disks for your PC, and be prepared to use them.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 22, 2011 7:00 PM
  • NOT KEEN ON THREAT, OR WASTING EITHER OF OUR TIME, BUT THANKS FOR THE HELPFUL PARTS OF YOUR COMMUNICATIONS

    STILL LEAVES UNRESOLVED WHY AFTER OVER 2 YEARS OF LEGITIMATE USE SYSTEM IS NO LONGER ACTIVATED


    John C Bell
    Monday, August 22, 2011 11:40 PM
  • "John C Bell" wrote in message news:3d3f0ee5-04c6-4c82-a8ed-8c0f8c711782...

    NOT KEEN ON THREAT, OR WASTING EITHER OF OUR TIME, BUT THANKS FOR THE HELPFUL PARTS OF YOUR COMMUNICATIONS

    STILL LEAVES UNRESOLVED WHY AFTER OVER 2 YEARS OF LEGITIMATE USE SYSTEM IS NO LONGER ACTIVATED


    John C Bell
     
     
    As I said, it’s because the Key in use does not match the computer – change the Key to the one on your COA sticker and things should improve (so long as the COA sticker says it’s for Vista Ultimate).

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 3:55 AM