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Bugcheck 0x000000e3 RRS feed

  • Question

  • The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000e3 (0xffffe001aa7b9440, 0xffffe001b2842080, 0xffffe001ab208950, 0x0000000000000003

    Issue  :  Virtual machine  got  unexpected  reboot  frequently with  Bug check error  with minidump  

    OS  :  Windows 2012  64 Bit

    Server type  :  Virtual Machine  ( running on  Standalone ESX Host )

    Mini dump  results :   Probably caused by : ntoskrnl.wrong.symbols.exe ( nt_wrong_symbols!5F37574877D000 )

    Facing issue  Virtual machine  got  unexpected  reboot  frequently with  Bug check error . Kindly advise if any solution steps to fix this  error .

    Thursday, October 22, 2020 7:40 PM

All replies

  • The error means:

    Bug Check 0xE3: RESOURCE_NOT_OWNED

    The RESOURCE_NOT_OWNED bug check has a value of 0x000000E3. This indicates that a thread tried to release a resource it did not own.

    RESOURCE_NOT_OWNED Parameters

    The following parameters are displayed on the blue screen.

    Parameter Description

    1

    Address of resource

    2

    Address of thread

    3

    Address of owner table (if it exists)

    4

    Reserved

    So, if you have the minidump you should be able to see at least a partial stack and to find in the offending thread the name of the driver which is trying to release the resource.. in windbg issue the command

    !thread 0xffffe001b2842080

    This is probably a conflict with another driver which may have overwritten this address or the driver itself trying to do a double release,. So if you can find the driver name in the stack, you can try updating that driver to a more recent version.

    HTH
    -mario

    Friday, October 23, 2020 7:48 AM