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Cumulative Security Update failing month over month - Error 0x800f0922 RRS feed

  • General discussion

  • I have roughly 80 computers that have now been failing the cumulative security updates since June, I have attached the CBS and Windows update log for one of the ones that has been continuing to fail. (KB4346783) These show up as vulnerabilities on our vulnerability scanner so needless to say this is a big issue for us. The OS versions of the PC's failing are 1507, 1709 and 1803.

    OS: Win 10 Enterprise 1803

    Windowsupdate.log: https://flytpa.box.com/s/cn6wmoh72spq9pyr6vm2eumh81ds3qww

    CBS.log: https://flytpa.box.com/s/j181p9ha8d0dkbcb9z6fiwt9b801xbuo

    Thursday, September 6, 2018 5:37 PM

All replies

  • I have had the exact same issue. Ever since June, non of them will install. I have used the wushowhide.diagcab thingy to hide them, and the wu170509.diagcab to try and fix them, which was fine till today, now I am getting this:

    https://gyazo.com/e1b99dfc007492679bdb95e4322c5611

    https://gyazo.com/59e7b2f144e3c89a988281abf287d443

    I even reinstalled windows fresh today, and am still getting it. If you ever find a solution, I would love to know... Because right now everything is messed up. My security keeps telling me action is needed, yet everything has a green check. 

    The only thing I have done is turn off Cortana... and if that is what is making the difference, then that is really stupid. No I am not some conspiracy nut that thinks everyone is listening. I just want to choose what is using the precious resources of my computer, and I don't want things running I am not going to ever use. This is why I spent the extra $$ for windows pro, so that I could have more control. 

    Friday, September 7, 2018 5:39 AM
  • Hi,
    We have received your request. Please kindly understand that we are doing some investigation and analyzing the logs on this issue currently, and we will provide you an update based on our research as soon as possible. Your kind understanding is much appreciated.






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    Friday, September 7, 2018 9:58 AM
  • So I ran sfc /scannow. Then I uninstalled every windows update. I went to the catalog and downloaded the stand alone updates in this order and installed them: 

    1. http://www.catalog.update.microsoft.com/Search.aspx?q=KB4340917

    2. http://www.catalog.update.microsoft.com/Search.aspx?q=KB4343909

    3. http://www.catalog.update.microsoft.com/Search.aspx?q=KB4346783

    This worked for me: https://gyazo.com/1cc94e556884e004b79c9dfc45dad6ed

    Good Luck

    Friday, September 7, 2018 1:24 PM
  • Hi,
    Try the following ways:
    Way 1

    1. Open App Readiness service, keep Startup type Automatic and Service status Running.
    2. Install the update (Check whether the error occur during the installing process) .



    Way 2

    1. It may be folders were removed or renamed in the <c:\Windows\SystemApps directory>.
    2. We copy the contents of c:\Windows\SystemApps from a known good machine running the same patch level. 
    3. Install the update (Check whether the error occur during the installing process) .


    If it does not work above, please confirm and operate the following steps:

    Step1. How do we install Cumulative Security Update? WSUS, manual or SCCM.
    Step2. At which stage the update failed, check for update, download update, install update or configuration update?
    Step3. Clear the system cache, delete the three-party anti-virus software, operate clean boot.
    If the computer starts slower or cannot start, please clear the system cache. 
    If the computer starts up normally, we do not need to clear the system cache.
    1. First of all, we could restart the machine to make all previous updates installed to take effect. 
    2. Take the following steps:
    3. Check whether HKEY_LOCAL_MACHINE\COMPONENTS existed. If it existed, backup and delete it manually. 
    4. Check whether pending.xml existed in C:\Windows\WinSXS. Backup and delete. 
    5. Check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ComponentBased Servicing, press ”Ctrl+F”, search for the KB number we have installed manually.
    If we have found any related registry keys, backup and delete them.

    How to perform a clean boot in Windows
    https://support.microsoft.com/en-sg/help/929135/how-to-perform-a-clean-boot-in-windows

    Step4. Run "DISM.exe /Online /Cleanup-image /Restorehealth".
    1. Open command prompt.
    2. Run as administrator.
    3. Type DISM.exe /Online /Cleanup-image /Restorehealth.
    4. View the running result.
    5. If there is any error, please provide the error.

    Fix Windows Update errors by using the DISM or System Update Readiness tool
    https://support.microsoft.com/en-sg/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness




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    Tuesday, September 11, 2018 8:26 AM
  • Hi,
    If this issue has any update or is this issue solved? Also, for the problem, is there any other assistance we could provide?



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    Friday, September 14, 2018 9:11 AM
  • Hi,
    I am just writing to see if this issue has any update. If anything is unclear, please feel free to let me know.
     
    Best Regards,
    Daisy Zhou

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 25, 2018 9:26 AM